Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Head Cashier Supervisor
D-MART
INDIA, PUNJAB
01.2020 - 08.2022
Greeted customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Called for backup cashiers during peak times to minimize wait time for customers.
Connected with customers to provide assistance and collect feedback to optimize operations.
Education
MBA - Human Resources Management\Information Technology
Punjab Technical University
Punjab, India
05.2016
Bachelor of Science - Information And Computer Systems
Punjab Technical University
Punjab,India
05.2014
Skills
Friendly, Positive Attitude
Relationship Building
Reliable & Trustworthy
Organizational Skills
Problem Resolution
Active Listening
Customer Service
Supervision & Leadership
Training & Development
Good Work Ethic
Computer Skills
Planning & Organizing
Flexible Schedule
Team Management
Languages
English
Professional
Timeline
Head Cashier Supervisor
D-MART
01.2020 - 08.2022
MBA - Human Resources Management\Information Technology
Punjab Technical University
Bachelor of Science - Information And Computer Systems