SAMITA BASNET
Thornhill,ON
Summary
Dynamic enthusiast with practical knowledge in management, accounting, and customer service looking for a challenging position where I can apply my skills and expertise to promote organizational growth and success.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Manager
Sea-Hi
04.2022 - Current
- Oversaw daily operations for top-notch service.
- Led staff for peak performance with the best working environment.
- Boosted sales and profitability strategically.
- Controlled inventory for cost efficiency.
Server/barista
What A Bagel
02.2022 - Current
- Provided exceptional customer service for repeat business.
- Managed tasks efficiently, including orders and cash.
- Maintained hygiene and ambiance.
- Collaborated to streamline processes for better service.
Accountant
Rona International School
01.2019 - 01.2022
- Managed financial records, including accounts payable/receivable and payroll.
- Prepared budgets and financial predictions for strategic planning.
Banking trainee/Corporate Credit
Kumari Bank Limited
04.2019 - 08.2019
- Experienced in banking activities including account administration and transactions.
- Supported senior staff with administrative tasks and project coordination.
- Engaged in training to improve banking process understanding.
Banking trainee/Customer Service Rep.
Prime Bank Limited
12.2017 - 02.2018
- Assisted clients with inquiries and issue resolution, ensuring satisfaction.
- Mastered banking products for confident client support.
- Collaborated efficiently to meet client demands, enhancing service.
Education
Post Graduate in Global Business Management -
Centennial College
Toronto, ON08.2023
Bachelor of Business Administration -
Pokhara University
Kathmandu, Nepal09.2018
Skills
Exceptional customer service
Team leadership and development
Sales and profitability optimization
Inventory management
Communication and collaboration
Certification
Smart Serve License
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Manager
Sea-Hi
04.2022 - Current
Server/barista
What A Bagel
02.2022 - Current
Banking trainee/Corporate Credit
Kumari Bank Limited
04.2019 - 08.2019
Accountant
Rona International School
01.2019 - 01.2022
Banking trainee/Customer Service Rep.
Prime Bank Limited
12.2017 - 02.2018
Post Graduate in Global Business Management -
Centennial College
Bachelor of Business Administration -
Pokhara University
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