Samira Taghizadeh Nodehi
Montreal
Summary
Dynamic customer service professional with a proven track record at Refah Chain Stores, excelling in client relations and achieving high customer satisfaction. Skilled in cash handling and verbal communication, I consistently exceeded sales targets through attentive service and a strong work ethic, fostering loyalty and repeat business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Souvenir Shop
08.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Sales Representative
Refah Chain Stores
04.2019 - 05.2020
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Emphasized product specifications to meet customer needs.
Customer Sales Representative
Shahrvand Chain Stores
04.2015 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
Education
Bachelor of Science - Applied Chemistry
Qazvin University
Qazvin, Iran08-2015
High School Diploma -
Reyhaneh High School
Qazvin, Iran08-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Verbal communication
Languages
English
Professional Working
Persian
Native or Bilingual
French
Elementary
Certification
ICDL Certificate (Microsoft office - Windows - Internet - Etc..)
Data Visualization (Origin Pro)
Chemistry related software (Chemdraw, Mestrenova, etc.)
Governmental Free Education Bursary (B.Sc.)
Awarded by Ministry of Science, Research and Technology to top ranking students in university entrance exam
Timeline
Cashier
Souvenir Shop
08.2024 - 09.2024
Customer Sales Representative
Refah Chain Stores
04.2019 - 05.2020
Customer Sales Representative
Shahrvand Chain Stores
04.2015 - 05.2018
Bachelor of Science - Applied Chemistry
Qazvin University
High School Diploma -
Reyhaneh High School
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