Samira Ould El Gadia
Tulsa - Broken Arrow
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Maisonneuve Rosemont Hospital
01.2011 - 01.2018
- Gained comprehensive experience working across multiple departments, including Human Resources, Radiology, Labor Relations, and Medicine Program, allowing for a well-rounded understanding of organizational operations.
- Demonstrated strong organizational skills, attention to detail, and efficiency in handling administrative tasks, ensuring smooth workflows and effective support across departments.
- Provided excellent customer service by addressing inquiries and concerns with professionalism, courtesy, and a solution-focused approach.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Assistant Manager
Empire Linen, Inc.
01.2001 - 01.2008
- Welcomed and provided tailored advice to customers based on their specific needs, promoted products, and offered suitable alternatives to enhance satisfaction and drive sales.
- Managed customer complaints with professionalism, ensuring quick resolution and fostering positive customer relationships.
- Balanced cash registers accurately, produced daily sales reports, and maintained up-to-date stock inventory, ensuring operational efficiency.
- Executed month-end accounting tasks, including ledger reconciliation, accruals, and review of balance sheets, contributing to accurate financial reporting and analysis.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Launched quality assurance practices for each phase of development
Education
Certificate - Administration
University of Quebec
Montreal, CanadaDiploma of Professional Studies - Secretarial Work
ÉMICA
Montreal, CanadaBachelor of Science - Business Administration
Hassan II University
Casablanca, MoroccoSkills
- Sales Outbound - Inbound
- Customer service
- Team Management
- Problem Solving
- Policy Compliance
- Microsoft Office
- Team Player
- Time Management
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Professional Working
Arabic
Native or Bilingual
Other Work Experiences:
Notary Office, Marie-Rhôde
Practical Experience
- Gained hands-on experience in notarial work, developing a strong understanding of legal documents and procedures.
- Honed organizational and administrative skills, contributing to efficient office operations and document management.
Sainte-Bernadette-Soubirous Elementary School
Work-Study Internship, 2010
- Collaborated with the Montreal School Board, providing support in educational administration and gaining valuable insights into the management of school operations.
- Assisted with daily administrative tasks, fostering a deeper understanding of the educational system and organizational practices.
Interests
- Personal Development and Self-Improvement
- Youth Development Programs
- I enjoy helping others and giving back to the community
- Reading & Gardening
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Administrative Assistant
Maisonneuve Rosemont Hospital
01.2011 - 01.2018
Assistant Manager
Empire Linen, Inc.
01.2001 - 01.2008
Certificate - Administration
University of Quebec
Diploma of Professional Studies - Secretarial Work
ÉMICA
Bachelor of Science - Business Administration
Hassan II University
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