Summary
Overview
Work History
Education
Skills
Timeline
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Samira Nabi

Samira Nabi

Newport Beach

Summary

Dedicated and results-driven professional with 7+ years of experience in customer service, sales, and networking. Proven ability to exceed goals, build client relationships, and drive business growth through strategic knowledge and problem-solving. Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.

Overview

10
10
years of professional experience

Work History

Agent

NEW YORK LIFE
01.2023 - Current
  • Assisted clients in choosing appropriate insurance policies based on their needs and financial situation.
  • Implemented targeted marketing strategies to identify and secure new clients.
  • Gathered financial resources and data from potential clients through interviews.
  • Maintained clients through personalized acquisition and retention strategies.
  • Leveraged networking opportunities to establish partnerships with local businesses and professionals.
  • Sold common and specialized policies to businesses and individuals.

Store Manager

BLUE EYED GIRL
01.2020 - 01.2023
  • Completed store administration and ensured compliance with policies and procedures.
  • Ensured high levels of customer satisfaction through excellent customer service.
  • Maintained outstanding store conditions and visual merchandising standards.
  • Met sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Reported on buying trends, customer needs, profits, etc.
  • Maintained proper inventory levels, ensured stocking, implemented purchasing plans, and maintained contact with suppliers to ensure maximum efficiency in meeting sales goals.
  • Hired and trained as needed to ensure adequate personnel is on hand to provide excellent customer service.

Sales Consultant

HENRI LEPORE DEZERT
01.2018 - 01.2020
  • Monitored and drove sales to meet projected sales goals.
  • Communicated daily with my direct supervisor on sales and potential buyers.
  • Assisted designer Henri Lepore Dezert with sales events and meetings.
  • Worked closely with marketing department to analyze current trends and selling strategies.
  • Focused on building long term relationships with new and existing customers and buyers.
  • Identified leads to turn them into sales opportunities.
  • Paid attention to competitors and their activities within the industry.
  • Ensured all administration related to sales was completed effectively.

Assistant Manager

HEAVENLY COUTURE
01.2016 - 01.2018
  • Monitored and drove sales for the team by implementing step by step customer service techniques.
  • Communicated daily with my direct supervisor on store function and sales.
  • Actively interviewed and trained new hires.
  • Created biweekly schedule for the store based upon performance and availability.
  • Issued employee performance reviews and employee corrective actions to enforce company policy.
  • Tailored the shopping experience by selling to customers based on each personal style.
  • Created a loyal return base clientele by being their personal stylist and providing exceptional customer service.

Education

Associates Degree -

SADDLEBACK COLLEGE
Mission Viejo, CA

With Honors - undefined

ALISO NIGUEL HIGH SCHOOL
Aliso Viejo, CA

Skills

  • Strong verbal & written communication
  • Customer satisfaction & retention
  • Time management & organization
  • Relationship building
  • Professional networking
  • Adaptability and flexibility

Timeline

Agent

NEW YORK LIFE
01.2023 - Current

Store Manager

BLUE EYED GIRL
01.2020 - 01.2023

Sales Consultant

HENRI LEPORE DEZERT
01.2018 - 01.2020

Assistant Manager

HEAVENLY COUTURE
01.2016 - 01.2018

With Honors - undefined

ALISO NIGUEL HIGH SCHOOL

Associates Degree -

SADDLEBACK COLLEGE

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Samira Nabi