Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Samira Majdabadi

MARKHAM,ON
Samira Majdabadi

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

16
years of professional experience

Work History

ALDO

Sales Lead Manager
03.2023 - Current

Job overview

  • "Consistently holding the top sales position among both colleagues and managers week after week."
  • Developed and implemented strategies to increase sales volume and profit margins.
  • "Elevated sales figures by augmenting the implementation of ISPT strategies, contributing significantly to the overall growth in sales."
  • "Enhanced customer service satisfaction, thereby contributing positively to sales growth and brand reputation."
  • "Consistently achieved and maintained green KPIs on a daily and weekly basis, showcasing a strong commitment to performance excellence.
  • Managed a team of 23+sales representatives in a fast-paced environment.
  • "Experienced and professional cashier known for delivering exceptional service while efficiently managing financial transactions and maintaining a high level of accuracy."
  • "Proficient in conducting interviews, onboarding, and training new employees to ensure their optimal performance and seamless integration into the team."
  • Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
  • Conducted regular training sessions for new and existing sales staff members.
  • "Effectively raised the per-customer Average Order Value (AOV) through strategic methods, resulting in increased revenue and improved sales outcomes."
  • Generated ideas for promotional activities to increase brand awareness among target audiences.
  • "Successfully boosted sales revenue by implementing strategic conversion optimization techniques, resulting in a notable increase in overall sales performance.
  • Spearheaded initiatives to drive customer loyalty programs and cross-selling opportunities.
  • Built relationships with potential customers through cold calling, emailing and networking events.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Coached, developed and motivated team to achieve revenue goals.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Determined price schedules and discount rates.
  • Resolved customer complaints regarding sales and service.
  • Taught tried and true selling techniques and promoted cross-selling of additional offerings to sales team of 23 people.

Partash

Keyholder Manager
09.2022 - 03.2023

Job overview

  • Assisted store manager with interviewing, hiring and training new keyholder staff.
  • Supervised the daily activities of all keyholders to ensure compliance with company policies and procedures.
  • Monitored cash register transactions to verify accuracy of funds received and change given out.
  • Resolved customer complaints in a professional manner while upholding company policy.
  • Provided excellent customer service by responding promptly to inquiries or requests.
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Supported loss prevention initiatives to minimize theft.
  • Coached staff on strategies to enhance performance and improve customer relations.

Ani Gasht
Tehran, IRN

Senior Marketing and Sales Specialist
11.2016 - 09.2021

Job overview

  • "Proficient in internet marketing strategies, leveraging digital channels to drive brand visibility and business growth."
  • "Served as the Marketing Director, responsible for developing and executing strategic marketing initiatives to achieve business goals.
  • Negotiated contracts with vendors and suppliers in order to secure favorable terms and conditions.
  • Taught tried and true selling techniques and promoted cross-selling of additional offerings to sales team of 39+ people.

Viva
Tehran, IRN

Customer Service Manager
01.2008 - 10.2010

Job overview

  • "Served as the Customer Service Manager at a prominent gym club, ensuring exceptional member experiences and satisfaction.
  • "In my role as a Customer Service Manager at a prominent gym club, I led initiatives to consistently provide exceptional member experiences. I managed a dedicated team, ensuring top-tier service and enhancing member contentment.
  • "Distinguished for our exclusive commitment to offering a nurturing and safe environment for infants and young children, allowing them to accompany their mothers during their gym club visits. As a testament to our success, we expanded our reach by opening additional branches, becoming the sole provider of such specialized services in the fitness industry."
  • "Offering specialized demo sessions for new classes, ensuring members have the opportunity to experience and explore the latest offerings.
  • "Organizing special children's events, including birthday parties, to enhance the family-friendly experience at our facility.

A.b.k
Tehran, IRN

Sales Expert
01.2008 - 12.2008

Job overview

  • "Pioneering innovation by designing a specialized kit for doctors, intended for easy transport in their vehicles to provide critical individual survival support."
  • "Collaborating closely with medical professionals as an expert in CPR kits, contributing to the rescue and recovery of numerous patients."

Education

George Brown College
Toronto, ON

Postgraduate Degree from International Business
04.2021

Azad
Garmsar

Master from Tourism And Hospitality
04.2017

Azad
Tehran

Bachelor of Science from Chemistry
02.2008

Skills

  • Internet Sales
  • Sales Team Oversight
  • Customer Follow-Up
  • Marketing Strategies
  • Sales Team Management
  • Verbal and Written Communication
  • KPI Tracking
  • Sales Planning
  • Performance Management
  • KPI Analysis
  • Sales Engagement Techniques
  • Recruiting and Hiring
  • Goal Setting
  • Direct Sales
  • "Proficient in cash handling and customer transactions"

Timeline

Sales Lead Manager

ALDO
03.2023 - Current

Keyholder Manager

Partash
09.2022 - 03.2023

Senior Marketing and Sales Specialist

Ani Gasht
11.2016 - 09.2021

Customer Service Manager

Viva
01.2008 - 10.2010

Sales Expert

A.b.k
01.2008 - 12.2008

George Brown College

Postgraduate Degree from International Business

Azad

Master from Tourism And Hospitality

Azad

Bachelor of Science from Chemistry

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Samira Majdabadi