Samira Lashkari
Toronto ,ON
Summary
Dynamic bartender with a proven track record at St. Louis Bar and Restaurant, excelling in customer service and inventory management. Known for crafting signature cocktails and fostering loyal clientele through engaging interactions. Highly reliable team player, adept at training new staff and maintaining cleanliness while ensuring responsible alcohol service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
St.Louis Bar and Restaurant
03.2022 - 09.2024
- Prepared and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Developed strong customer relationships through excellent service and personalized drink recommendations.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Trained new bartenders on operational procedures and cocktail preparation techniques.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Via Mercanti
Vaughan, ON
05.2019 - 02.2023
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction and repeat visits.
- Trained new staff on bar operations and mixology techniques, fostering a collaborative team environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Managed inventory levels effectively, reducing waste through efficient stock rotation practices.
- Developed seasonal drink menus based on customer preferences and market trends, driving sales growth.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Bartender/Server
Cats Cradle Rescue
06.2018 - 10.2020
- Implemented inventory control measures that reduced waste and improved cost efficiency.
- Led team meetings to discuss menu changes, promotional events, and customer feedback for continuous improvement.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
High School Diploma -
Seneca Polytechnic
01.2027
High School Diploma -
Medic College
01.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- New hire training
- Beverage preparation
- Inventory
- Food running
- Changing beer kegs
- Garnishing drinks
- Outstanding customer service
- Excellent judgment
- Fast learner
- Honest and dependable
- Teamwork and professionalism
Languages
English
Full Professional
Persian
Full Professional
Certification
Smart Serve
Timeline
Bartender/Server
St.Louis Bar and Restaurant
03.2022 - 09.2024
Bartender
Via Mercanti
05.2019 - 02.2023
Bartender/Server
Cats Cradle Rescue
06.2018 - 10.2020
High School Diploma -
Seneca Polytechnic
High School Diploma -
Medic College