SAMIRA BENBACHIR
Vernon
Summary
My professional goal is to approach every project with dedication and creativity. I strive to apply my skills to solve complex challenges while incorporating innovation and originality. My objective is to make a meaningful contribution to the company's growth, continuously develop my expertise, and uphold a strong commitment to excellence.
Overview
7
7
years of professional experience
Work History
Cleaner
Good Sarts Property Service
12.2024 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Team Member
Tim Hortoms
12.2024 - 01.2025
- Customer Service
- Cashier, and till attendance
- Preparing drinks, sandwiches, and cleaning as needed
- Work with the team as one to achieve the business goals
Housekeeping Supervisor
ZOMBRA Traveaux
04.2023 - 04.2024
- Placed orders for housekeeping supplies and guest toiletries
- Communicated repair needs to maintenance staff
- Tracked and recorded stock usage to prevent shortages
- Coordinated with vendors for supply orders and deliveries
- Supervised housekeeping staff to maintain cleanliness standards
Claims Manager
Renov Expertise
01.2020 - 03.2023
- Built strong relationships with clients through consistent communication and excellent customer service
- Responded to customer calls swiftly to resolve issues and answer questions
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
- Managed claims processing, including case file openings
- Monitored and ensured timely follow-up on claims
- Drafted and reviewed expert assessment reports
- Handled legal proceedings related to claims
Counter Agent
Tire Center Ibn Tachfine
07.2018 - 04.2020
- Handled customer phone inquiries and provided assistance
- Managed counter sales, including tires, batteries, and quick services
- Processed orders, invoices, and customer payments
- Monitored and maintained stock levels
Education
Bachelor's degree - Business Administration
UNIVERSIAPOLIS
07-2023
Advanced Diploma - Business Management
ISTA Institut
07-2022
2nd Year University - French Studies
University Ibnou Zohr
07-2016
Post-Baccaleurate Diploma - Literature
Mohamed 5 High School
07-2014
Skills
- Customer Service
- Organizational Skills
- Administrative Skills
- Problem-Solving
- Multitasking
- Attention to Detail
- Time Management
- Negotiation Skills
- Data Entry & Processing
- Teamwork & Collaboration
Languages
English
Intermédiaire
Arabic
Courant
French
Courant
Timeline
Cleaner
Good Sarts Property Service
12.2024 - Current
Team Member
Tim Hortoms
12.2024 - 01.2025
Housekeeping Supervisor
ZOMBRA Traveaux
04.2023 - 04.2024
Claims Manager
Renov Expertise
01.2020 - 03.2023
Counter Agent
Tire Center Ibn Tachfine
07.2018 - 04.2020
Bachelor's degree - Business Administration
UNIVERSIAPOLIS
Advanced Diploma - Business Management
ISTA Institut
2nd Year University - French Studies
University Ibnou Zohr
Post-Baccaleurate Diploma - Literature
Mohamed 5 High School
Similar Profiles
Emma ListerEmma Lister
Personal Assistant/Administrator at Good Hands Property WorksPersonal Assistant/Administrator at Good Hands Property Works
Sukhmandeep kaurSukhmandeep kaur
Customer Service Cashier at Good for You Food Service Inc.Customer Service Cashier at Good for You Food Service Inc.
Anna DavilaAnna Davila
Voulteer at Good Samarithan Community ServiceVoulteer at Good Samarithan Community Service