Samira Bakkich
Edmonton,Alberta
Summary
General Skills & Competencies Processing of invoices, transactions, and general entries. Strong oral and written communication skills. Strong self-discipline and paying attention to detail. Can work anywhere as a self-starter with minimum supervision and takes initiatives. Excellent at Multitasking. Loves working cooperatively in groups. Excellent skills in dealing with a variety of customers from different ethnic and cultural backgrounds. Ability to analyze problems and proffer solutions. Customer Service oriented Sensitive to Deadlines.
Overview
15
15
years of professional experience
Work History
Day Home Care
Own Business
01.2019 - 06.2024
- Conducted regular follow-ups with parents to ensure satisfaction with provided services and address any concerns or needs.
- Monitored Children progress and adjusted care plans accordingly for optimal results.
SUPERVISOR
BASHA DONAIR AND SHAWARMA
08.2016 - 01.2019
- Supervised restaurant operations in terms of staffing and scheduling functions
- Ensured provision of service in terms of order accuracy and time management
- Ensured smooth coordination between the back-end and front-end activities
- Managed ordering, inventory and stocks and supplies
- Managed customer concerns and complaints.
COOK
HOUSTON RESTAURANT /EIA
01.2011 - 08.2015
- Set up and stocking stations with all necessary supplies
- Prepare food for service (e.g
- Chopping vegetables, butchering meat, or preparing sauces)
- Cook menu items in cooperation with the rest of the kitchen staff
- Clean up station and take care of leftover food
- Answer, report and follow executive or sous chef's instructions
- Stock inventory appropriately
- Ensure that food comes out simultaneously, in high quality and in a timely fashion
- Comply with nutrition and sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers and customers.
CASHIER/BAKER
TIM HORTONS/NISKU
01.2009 - 01.2011
- Greet customers on entering establishment
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Maintain clean and orderly checkout areas
- Resolve customer complaints
- Suggestive sales
- Mixing, preparing and baking bread and pastries
- Opening the bakery every morning
- Arranging the display case in an appealing manner
- Ensuring all baked goods are completed on time for opening
- Making sure that the showcase meets the required standards.
Education
BACHELOR OF ARTS - Libraries And Digital Technologies
Fes
Morocco01.2008
Skills
- Priority Management
- Financial Management
- Scheduling and Staffing
- Home Care Regulations Understanding
- Multitasking
- Attention to Detail
- Reliability
- Excellent Communication
- Organizational Skills
- Contract Management
- Business Administration
References
References available upon request
Timeline
Day Home Care
Own Business
01.2019 - 06.2024
SUPERVISOR
BASHA DONAIR AND SHAWARMA
08.2016 - 01.2019
COOK
HOUSTON RESTAURANT /EIA
01.2011 - 08.2015
CASHIER/BAKER
TIM HORTONS/NISKU
01.2009 - 01.2011
BACHELOR OF ARTS - Libraries And Digital Technologies
Fes
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