Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Samir Waseel

Oshawa,ON

Summary

Passionate, insightful, and resourceful Courier Delivery Driver with over 5 years of experience providing courier delivery services. Possesses strong directional skills and deep familiarity with local roads and neighborhoods. Known for a friendly and knowledgeable approach to answering questions and solving problems quickly. Highly responsive, consistently meeting urgent order demands with efficiency.

Overview

6
6
years of professional experience

Work History

Courier Delivery Driver

DeSousa Logistics
11.2022 - Current
  • Delivering a wide range of packages efficiently and accurately within designated time frames
  • Operating a company-owned delivery vehicle safely and in compliance with all traffic laws and safety regulations
  • Collaborating with warehouse teams to ensure accurate loading and unloading of shipments
  • Using GPS navigation systems for optimal route planning and time-efficient deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Followed company policies and procedures during shift.

Uber Driver

Uber
01.2019 - Current
  • Provided exceptional transportation services to passengers with a strong focus on safety, punctuality, and customer satisfaction
  • Demonstrated excellent communication skills and a deep understanding of the local area for efficient navigation.

Courier Delivery Driver

JRA Long Distance Delivery
05.2018 - 07.2022
  • Managed a daily delivery route for a diverse range of automotive parts, ensuring timely and accurate deliveries
  • Safely operated a company-owned delivery vehicle, maintaining a spotless safety record with zero accidents
  • Maintained in-depth familiarity with various automotive parts, optimizing deliveries and confidently answering customer inquiries
  • Collaborated with the warehouse team to pick up and load orders accurately, reducing delivery discrepancies
  • Utilized GPS and route optimization tools, reducing average delivery time by 15%
  • Demonstrated exceptional customer service, fostering positive relationships with customers during each delivery
  • Meticulously managed delivery documentation, minimizing discrepancies and ensuring accurate billing
  • Proactively communicated with customers regarding delivery times, delays, and potential issues, managing expectations effectively
  • Effectively resolved delivery-related concerns by coordinating with warehouse and customer service teams
  • Contributed insights in team meetings and training sessions to improve delivery processes and operational efficiency
  • Assisted in organizing the delivery vehicle's maintenance, ensuring reliability and safety.

Education

Bachelor - Law And Justice

Balkh University
Balkh, Afghanistan
12.2017

Skills

  • Route planning and optimization using GPS and software tools
  • Effective communication and customer interaction
  • Problem-solving and conflict resolution in a time-sensitive environment
  • Attention to detail in documentation and paperwork
  • Time management and prioritization to meet delivery deadlines

Accomplishments

  • Maintained a high delivery accuracy rate of over 98%, contributing to customer satisfaction and repeat business.
  • Received commendations from customers for exceptional service, including punctuality, product knowledge, and problem-solving.
  • Played a key role in implementing a new route optimization software, resulting in significant time and fuel savings.
  • Awarded "Driver of the Quarter" twice for exceptional performance, dedication to safety, and consistently meeting or exceeding delivery targets.

References

Jamshid Said, JRA Long Distance CEO, 416-527-0131

Languages

English
Full Professional

Timeline

Courier Delivery Driver

DeSousa Logistics
11.2022 - Current

Uber Driver

Uber
01.2019 - Current

Courier Delivery Driver

JRA Long Distance Delivery
05.2018 - 07.2022

Bachelor - Law And Justice

Balkh University

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Samir Waseel