Professional summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Education and Training

Samir Serhan

The Interval
San Diego,CA
2
Languages
1
Certification
7
years of professional experience

Dedicated Bartender with expertise in mixology and customer service. Skilled in crafting specialty cocktails and developing innovative menus. Proven ability to manage multiple tasks efficiently while maintaining high standards of guest satisfaction. Strong communicator and team player, focused on enhancing guest experiences through exceptional service.

Work History

Bartender/Barback/Door Attendant (Fill-In)

1 Year 9 Months
The Interval | 02.2024 - 11.2025
  • Crafted classic and signature cocktails with consistent presentation and recipe accuracy.
  • Delivered attentive guest service, resolving requests quickly and professionally.
  • Maintained stocked bar stations by monitoring inventory and restocking product.
  • Maintained stocked bar stations by monitoring inventory and restocking product as needed.
  • Served high customer volumes during special events, nights, and weekends.
  • Enforced sanitation standards across glassware, prep areas, and service surfaces.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Checking identifications at the door based on event or bar protocols.

Bartender

1 Year 9 Months
Polkcha | 02.2024 - 11.2025
  • Greeted customers and provided excellent customer service.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Built strong working relationships with team members through clear and open communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Greeted customers and delivered personalized service to enhance their experience.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Trained new bartenders on drink preparation and upselling techniques to improve service quality.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Developed good working relationships with fellow employees through effective communication.
  • Poured wine, beer, and cocktails following standard recipes.

Bartender (Seasonal)

2 Months
The Rotunda | 11.2023 - 01.2024
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Recommended food and drink pairings to enhance patrons' dining experience and highlight special promotions.
  • Poured wine, beer and cocktails for patrons.
  • Greeted guests with friendliness and professionalism.
  • Engaged in friendly conversation with customers to create a welcoming bar atmosphere.
  • Monitored and recorded bar tabs for each patron to ensure accurate billing. and transferred open tabs to dining area for wait staff.
  • Processed payments accurately and efficiently with POS system.
  • Sorted and arranged storeroom inventory of supplies to maintain order and accessibility. Supplies such as cups, napkins, straws.
  • Stocked ice bins and coolers as needed throughout shift.
  • Stocked ice bins and coolers throughout shift.
  • Developed good working relationships with fellow employees through effective communication.
  • Effectively multitasked within a fast-paced environment.

Bartender

2 Years
Radhaus | 10.2021 - 10.2023
  • Served wine, beer, and cocktails to patrons, enhancing their overall experience.
  • Poured wine, beer and cocktails for patrons.
  • Provided drink suggestions to customers based on their preferences.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Engaged customers in friendly conversations to enhance their bar experience.
  • Prepared bar for service by organizing supplies and setting up equipment for efficient operations.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Organized bottles and glasses behind the bar for visually appealing displays.
  • Resolved customer complaints in a professional manner.
  • Attended regular training sessions to stay updated on new products or trends.

Youth Monitor

3 Months
New Alternatives Inc. | 04.2021 - 07.2021
  • Provided nurturing and appropriate environment for children of various ages.
  • Prevented unauthorized behaviors with continuous monitoring.
  • Maintained detailed records of daily observations, activities, meals served, and medications administered to ensure comprehensive care.
  • Recognized and reported signs of emotional or developmental issues in children to facilitate timely intervention by parents or guardians.
  • Fostered children's emotional and social development by promoting empathy and self-esteem through positive interactions.
  • Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
  • Maintained safe play environment.
  • Cared for children in institutional settings.
  • Provided daily care and supervision for children in institutional settings, ensuring their safety and well-being.

Bartender

1 Year 7 Months
Radhaus | 08.2018 - 03.2020
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption to ensure safety and compliance with laws.
  • Effectively multitasked within a fast-paced environment.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Provided drink suggestions to customers based on their preferences.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Sanitized glasses thoroughly after each use to maintain cleanliness.
  • Welcomed customers warmly and ensured high-quality service throughout their visit.
  • Stocked ice bins and coolers throughout shift.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Mixed and served drinks using established recipes at the bar.
  • Trained new bartenders on drink preparation and upselling techniques to enhance service quality.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Cleansed glasses with sanitizing solution after each use.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Attended regular training sessions to stay updated on new products or trends.
  • Participated in training sessions regularly to maintain knowledge of new products and industry trends.
  • Recommended food and drink pairings to patrons, enhancing their overall dining experience.

Education

Bachelor of Arts - Studio Arts

San Francisco State University | San Francisco, CA | 05.2018

Skills

Craft cocktail preparation
Beverage pairing advice
Cash and credit transactions
POS operation
Point of sale systems
Safe service compliance
Customer service
Strong multitasking
Team collaboration
Team development
Effective communication
Physical stamina
Bilingual communication
Outgoing personality
Menu knowledge
Highly reliable
Clear and effective communication
Patience and tolerance
Engaging personality
Cleanliness and hygiene
Customer service expertise
Team player attitude

Certification

RBS Alcohol Server Certification

Languages

Spanish
Professional
English
Professional

Timeline

Bartender/Barback/Door Attendant (Fill-In)

The Interval
02.2024 - 11.2025Read More

Bartender

Polkcha
02.2024 - 11.2025Read More

Bartender (Seasonal)

The Rotunda
11.2023 - 01.2024Read More

Bartender

Radhaus
10.2021 - 10.2023Read More

Youth Monitor

New Alternatives Inc.
04.2021 - 07.2021Read More

Bartender

Radhaus
08.2018 - 03.2020Read More

San Francisco State University

Bachelor of Arts from Studio Arts
Read More

Education and Training

other
Samir Serhan