Samir Serhan
San Diego
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Skilled multitasker comfortable juggling multiple duties. Polished in concocting specialty cocktails and adding inspiration to new menus. Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Polkcha
02.2024 - 11.2025
- Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Monitored bar inventory and promptly restocked low items before depletion.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Poured wine, beer and cocktails for patrons.
Bartender (Seasonal)
Rotunda Dental
11.2023 - 01.2024
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Greeted guests with friendliness and professionalism.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Developed good working relationships with fellow employees through effective communication.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked ice bins and coolers as needed throughout shift.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Effectively multitasked within fast-paced environment.
Bartender
Radhaus
10.2021 - 10.2023
- Poured wine, beer and cocktails for patrons.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in setting up the bar for service shift.
- Monitored bar inventory and promptly restocked low items before depletion.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Arranged bottles and glasses behind bar to make attractive displays.
- Resolved customer complaints in a professional manner.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Attended regular training sessions to stay updated on new products or trends.
Youth Monitor
New Alternatives Inc.
04.2021 - 07.2021
- Prevented unauthorized behaviors with continuous monitoring.
- Provided nurturing and appropriate environment for children of various ages.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Observed and monitored children's play activities.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Monitored the performance of systems and identified issues for resolution.
- Communicated with children to provide comfort, encouragement and positive reinforcement.
- Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
- Maintained safe play environment.
- Cared for children in institutional settings.
Bartender
Radhaus
08.2018 - 03.2020
- Poured wine, beer and cocktails for patrons.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Cleansed glasses with sanitizing solution after each use.
- Greeted customers and provided excellent customer service.
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted guests with friendliness and professionalism.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Assisted in setting up the bar for service shift.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Arranged bottles and glasses behind bar to make attractive displays.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Attended regular training sessions to stay updated on new products or trends.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
Bachelor of Arts - Studio Arts
San Francisco State University
San Francisco, CA05-2018
Skills
- Customer service
- Team collaboration
- Team training and development
- Effective communication
- Strong multitasking
- Drink recommendations
- Point of sale operation
- Able to stand 8 hours
- Multilingual in Spanish and English
- Cash and credit transactions
- Safe service compliance
- Craft cocktail preparation
- Outgoing personality
- Point of sale systems
- Recipe and menu memorization
Certification
RBS Alcohol Server Certification
Languages
Spanish
Professional
English
Professional
Timeline
Bartender
Polkcha
02.2024 - 11.2025
Bartender (Seasonal)
Rotunda Dental
11.2023 - 01.2024
Bartender
Radhaus
10.2021 - 10.2023
Youth Monitor
New Alternatives Inc.
04.2021 - 07.2021
Bartender
Radhaus
08.2018 - 03.2020
Bachelor of Arts - Studio Arts
San Francisco State University
Education and Training
other