Art
Samir Serhan
Bartender
San Francisco
Summary
Friendly Bartender with exceptional customer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Currently looking for a part-time or full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Bartender
Polkcha
02.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed strict recipes and drink measurements to minimize product used.
Bartender (Seasonal)
Rotunda
11.2023 - 01.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Radhaus
10.2021 - 10.2023
- Recruited and trained new bartenders to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
Bartender
Nari
09.2022 - 03.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Youth Monitor (Seasonal)
New Alternatives For Children
04.2021 - 08.2021
- Monitoring youth on designated section, making sure rules are being followed and their needs are being met.
- Accompanying youth to meals, school, activities, and other services.
- Assisting youth with any questions or support they need.
Bartender
Radhaus
08.2018 - 03.2020
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Education
Bachelor Of Arts - Studio Arts
San Francisco State University
San Francisco, CA 08.2016 - 05.2018
Associate Of Applied Arts - Studio Arts
Southwestern College
Chula Vista, CA 08.2012 - 05.2016
Skills
Changing beer kegs
Menu memorization
Responsible alcohol service
Classic cocktails
Preparing garnishes
Ordering procedures
Highly reliable
Clear and effective communication
Attending multiple customers
New hire training
Fluency in Spanish
Interests
Music
Outdoors
Animals
Giving
Timeline
Bartender
Polkcha
02.2024 - Current
Bartender (Seasonal)
Rotunda
11.2023 - 01.2024
Bartender
Nari
09.2022 - 03.2023
Bartender
Radhaus
10.2021 - 10.2023
Youth Monitor (Seasonal)
New Alternatives For Children
04.2021 - 08.2021
Bartender
Radhaus
08.2018 - 03.2020
Bachelor Of Arts - Studio Arts
San Francisco State University
08.2016 - 05.2018
Associate Of Applied Arts - Studio Arts
Southwestern College
08.2012 - 05.2016