Samir Rathod
Saskatoon,Canada
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Sales Manager
Enterprise Mobility
Saskatoon, Canada
10.2019 - Current
- Ensured that all branch operation complied with company policies, procedures and ethical guidelines
- Set challenging yet attainable monthly sales quotas for individual team members as well as entire branch
- Conducted regular performance
- Recruited qualified candidates for open positions within the branch team.
- Assisted customers with product selection based on their needs or preferences.
- Managed branch sales, customer service, finances and record keeping.
- Resolved escalated customer complaints in a timely manner while ensuring satisfaction with the resolution process.
- Managed daily operations of the branch including staffing, scheduling, training, purchasing, and payroll management.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Analyzed claims data to determine potential areas of improvement for policyholders' protection.
- Counseled prospects and policyholders on coverage, limits and regulations.
Store Manager
Dairy Queen
Rosetown, Canada
03.2017 - 09.2019
- Manage restaurant profit & loss to optimize sales and profit, analyzing COGS
- Scheduling work shift of employees, conducting inventory of food supplies and following company’s safety codes
- Evaluate, interview, and hire qualified Team Members
- ServSafe certified
HR Admin
Merck Inc.
, USA
05.2015 - 09.2016
- Company Overview: USA
- Organize and maintain personnel records
- Update internal databases (e.g
- Record sick or maternity leave)
- Prepare HR documents, like employment contracts and new hire guides
- Revise company policies
- Liaise with external partners, like insurance vendors, and ensure legal compliance
- Create regular reports and presentations on HR metrics
- Assist payroll department by providing relevant employee information
- Participate in HR projects (e.g
- Help organize a job fair event)
- USA
Sales Manager
Betfred Limited Group
London, United Kingdom
03.2011 - 08.2014
- Company Overview: London, United Kingdom
- Serving customers and helping them on regarding races and games as per company procedures
- Using Finsoft financial Software to organize financial database by utilizing Analytical skills
- Creating financial book and taking large stake on live market with handling large amount of cash securely
- Control payroll budget in line with business levels
- Analyze market and evaluate trading reports
- Ensure shop security procedures are adhered to at all time in terms of staff and cash safety
- London, United Kingdom
Supervisor
Morrisons Supermarket
London, United Kingdom
01.2010 - 04.2012
- Company Overview: London, United Kingdom
- Operating a computerized till system that has a barcode scanner
- Entering prices into the till system by scanning items
- Processing cash to finance department
- London, United Kingdom
Education
Masters - Business Administration
United States University
USA01.2017
Bachelor (Honours) - Business Administration
University of Wales
United Kingdom01.2012
Computer programming - C
Information Technology Centre
India01.2009
Science - Maths, Physics, Chemistry
R.P.T.P Science College
India01.2008
Skills
- Sales Reporting
- Portfolio Growth
- Client Relations
- Team Training
- Service Delivery Coordinator
- Branch Operation
- Product Knowledge
- Management Collaboration
- Performance Management
- Relationship Building
- Decision Making
- Sales Coaching
- Sales Solution Development
Certification
Level 2 Diploma in Retail, Government of Welsh, United Kingdom
Hobbies and Interests
- Reading books
- Cricket
- PC Games
- Swimming
- Investing
References
Reference upon request
Timeline
Branch Sales Manager
Enterprise Mobility
10.2019 - Current
Store Manager
Dairy Queen
03.2017 - 09.2019
HR Admin
Merck Inc.
05.2015 - 09.2016
Sales Manager
Betfred Limited Group
03.2011 - 08.2014
Supervisor
Morrisons Supermarket
01.2010 - 04.2012
Level 2 Diploma in Retail, Government of Welsh, United Kingdom
Masters - Business Administration
United States University
Bachelor (Honours) - Business Administration
University of Wales
Computer programming - C
Information Technology Centre
Science - Maths, Physics, Chemistry
R.P.T.P Science College