Samir Gurbanov
Mississauga,Ontario
Summary
More than 10 years of experience in network administration or a related IT field. This often includes roles such as Help Desk Technician, Network Administrator, or IT Support Specialist with a strong work ethic and excellent interpersonal skills, seeking a challenging role in some organizations where I can leverage and enhance my analytical, problem-solving, and team-oriented abilities developed through my professional experiences.Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT support analyst
TD Bank
Toronto, ON
11.2023 - Current
- Diagnose and fix hardware and software problems for end-users
- Set up and configure new hardware and software
- Manage and upkeep network infrastructure, including switches and routers
- Oversee and maintain server infrastructure, ensuring backups and security patches are in place
- Provide technical support to remote users and offices
- Create and update documentation for IT systems and procedures
- Take part in IT projects, such as system upgrades and migrations
- Work with other IT teams to ensure smooth integration of systems and processes.
IT unit head specialist
Heydar Aliyev Center
Baku, Azerbaijan
05.2017 - 11.2023
- Ensure the smooth operation of all IT systems, including network infrastructure, servers, and software applications
- Installing, configuring and maintaining Hp, Cisco, Fortigate NGWF, Mikrotik and Huawei network devices, centralized wireless systems, IP telephony (3CX )and IP TV systems, vendor specified conferencing systems and audio/video equipments
- Develop and implement robust cybersecurity measures to protect the organization’s data and IT infrastructure
- Designing, developing and creating Local Area Networks, Site-to-Site and Remote Access VPN connections for corporate users
- Set up and implement Backup and Recovery strategies for corporate network data systems, security devices and voice systems
- Researching and assessing network and communication devices to upgrade systems new version
- Daily maintenance of network performance and troubleshooting connection issues when users faced
- Performing security monitoring, applying QoS (Quality of Service) on network traffic and implementing security patches to optimize systems performance
- Create and maintain documentation to indicate network diagrams, configuration templates, security policies and backup-recovery procedures.
Network and system administrator
International Project Service LLC
Baku, Azerbaijan
09.2015 - 05.2017
- Designing, implementing, and managing a company’s supported project’s computer networks
- This role involves ensuring that network infrastructure operates efficiently and securely to support the project's business objectives
- Experience in managing or contributing to IT projects, including system upgrades, migrations, and deployments
- Design and implement network solutions, including LAN, WAN, WLAN, VPN and network protocols and services (e.g., TCP/IP, DNS, DHCP, BGP, OSPF)
- Configure and deploy network equipment such as routers, switches, firewalls, and wireless access points
- Monitor network performance and perform regular maintenance to ensure high availability and performance
- Implement Palo Alto NGFW and enforce network security measures, including firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS)
- Collaborate with other IT professionals to support and integrate new technologies
- Network monitoring and management tools (e.g., Wireshark, SolarWinds) and virtualization and cloud networking (e.g., VMware, AWS VPC)
- Generate reports on network performance, security incidents, and project progress.
Network and system administrator
Happy Baku LLC
Baku, Azerbaijan
02.2015 - 09.2015
- Under my supervision, a team of network engineers planned, built, configured, tested, and supported all the following systems: The company's outdated network devices and topology were thoroughly overhauled to a new configuration using Cisco technology
- The new setup featured multiple physically separated networks connected through clustered Cisco Catalyst 6500 core switches
- Internet connectivity was established via two different ISPs using BGP, configured on clustered Cisco 2900 G2 series routers
- All user access to network services, both wired and wireless, was secured through RADIUS servers (Cisco ISE)
- Inbound and outbound traffic protection was provided by clustered Cisco ESA/WSA, Cisco ASA firewalls, Symantec antivirus ensuring robust data center infrastructure firewall configuration and troubleshooting
- More than a hundred separate Cisco Access Points were managed via clustered Cisco WLC 5508 controllers
- Most network devices and traffic were managed and monitored using Cisco Prime and SolarWinds systems
- These comprehensive upgrades and configurations were implemented to significantly enhance the company's network infrastructure.
Network & Web coordinator
Qafqaz University
Baku, Azerbaijan
06.2013 - 03.2015
- Installing and configuring network devices from multiple brands such as Cisco, HP, Aruba, Juniper and Allied Telesis
- Managing and configuring Cisco ASA and Juniper Firewall devices, including routing, NAT, ACLs, zone policies and VPNs
- Assisting users with network and internet connectivity problems
- Monitoring the network and performing system maintenance and upgrades
- Working with vendors to resolve network outages and fix bugs.
Education
Bachelor - International Relations and Development Studies
Azerbaijan International University
05.2010
Skills
- L2/L3 network devices
- Network protocols
- Palo Alto
- Fortigate NGFW security systems
- Cisco
- Windows Server
- Linux
- Unix
- Wireless
- Server management
- Virtualization technologies
- Cloud services
- Management and Log Tools
- Emerging technologies
- Industry trends
- Best practices
- Collaboration
- Multitasking
- Calm Under Pressure
- Teamwork and Collaboration
- Remote Office Availability
- Communication
- Cultural Awareness
- Quality Assurance
Network protocols
EIGRP, OSPF, BGP, MPLS, DMVPN, VRF, QoS, Multicast, HSRP, TCP/IP, DHCP, DNS, VLAN, VTP, 802.1Q, RSTP, LACP, ARP, CDP, VSS, FC, VPC, FEX
Certification
- Cisco CCNA R&S
- Cybersecurity
- Cisco CCNP R&S
- NDG Linux
- Palo Alto PCNSA (in progress)
- Python - PCEP
Security - Acl
ACL, Zone Policy, VPN, IPsec, NAT/PAT, 802.1X, Radius (Cisco ISE), ARP Spoofing, DHCP Snooping, Radius
Management and log tools
Splunk, HPNA, Cisco Prime, Cisco CTC (DWDM), Wireshark, SNMP, SSH, ICMP, TFTP, SolarWinds, NetBrain, Vitalnet, QIP, CyberArk, Riverbed, ServiceNow
Network devices
Cisco ISR 1800, 2800, 3800, 4200, 4300, ASR 1000 and other vendors, Cisco Catalyst 2900, 3700, 4500, 6500, 9200, 9300, Huawei S6730, S5735, HP A5800, Cisco WLC 5520, AP 2802E, 3802P, Mikrotik CCR1016-12S, Huawei AC6508, AP 5761R, 6761, Cisco ASA 5525X, Palo Alto 650, 3200, Fortigate 601F
Qualification / technical skills
Skilled in the implementation, operation ITIL foundations, and troubleshooting of LAN, MAN, WAN, and WLAN networks., Expert in L2/L3 network devices and protocols., Extensive hands-on experience with configuring Cisco, Palo Alto and Fortigate NGFW security systems., Proficiency in various operating systems such as Windows Server, Linux, and Unix., Experience with server hardware, virtualization technologies (VMware, Hyper-V), and cloud services (AWS, Azure, Google Cloud)., A commitment to staying current with emerging technologies, industry trends, and best practices through continuous learning and professional development., Ability to work effectively in a team environment, sharing knowledge and supporting colleagues to achieve common goals.
Languages
English
Professional
Turkish
Professional
Russian
Elementary
Timeline
IT support analyst
TD Bank
11.2023 - Current
IT unit head specialist
Heydar Aliyev Center
05.2017 - 11.2023
Network and system administrator
International Project Service LLC
09.2015 - 05.2017
Network and system administrator
Happy Baku LLC
02.2015 - 09.2015
Network & Web coordinator
Qafqaz University
06.2013 - 03.2015
Bachelor - International Relations and Development Studies
Azerbaijan International University
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