Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samir Gallapeni

Vaughan,ON

Summary

Dynamic and adaptable professional with a background in customer service, notably at Trio Sportsplex. Excelled in enhancing client experiences and optimizing facility use, demonstrating exceptional teamwork, problem-solving, and a friendly attitude. Skilled in both client engagement and precise hands-on tasks, I consistently contribute to efficient operations and high-quality outcomes.

Overview

1
1
year of professional experience

Work History

Trio Sportsplex

Receptionist
05.2024 - 09.2024
  • Welcomed and assisted clients in a high-traffic sports facility, ensuring a positive first impression and exceptional customer service.
  • Managed reservations for soccer fields and basketball courts, efficiently coordinating schedules to optimize facility use.
  • Handled payment transactions and processed rental agreements, maintaining accurate records and ensuring compliance with facility policies.


RG Tile & Marble

Tile Setter
06.2023 - 04.2024
  • Assisted lead tile setters in the installation and repair of various tile surfaces, including floors, walls, and backsplashes, ensuring high-quality workmanship.
  • Prepared job sites by measuring and cutting tiles to specifications, ensuring accurate layouts and proper fit.
  • Mixed and applied adhesives and grout, adhering to safety and quality standards.
  • Maintained tools and equipment, ensuring they were in good working condition and readily available for use.


Education

High School Diploma -

Tommy Douglas Secondary School
Vaughan
06-2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible

Languages

Albanian
Native or Bilingual

Timeline

Trio Sportsplex

Receptionist
05.2024 - 09.2024

RG Tile & Marble

Tile Setter
06.2023 - 04.2024

High School Diploma -

Tommy Douglas Secondary School

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Samir Gallapeni