Samir Choufani
Toronto,ON
Summary
Energetic and dedicated hospitality professional with over 10 years of experience. I embarked on a journey with Ink Entertainment, a leading hospitality group in North America navigating between the dynamic scenes of Miami and Toronto. Eager to bring my unique blend of experience, energy and passion to a new challenge in the Middle East.
Overview
4
4
years of professional experience
Work History
General Manager
KOST
Toronto, Ontario
02.2023 - Current
- Successfully led the overall operation of a high-volume venue with annual sales exceeding $9 million.
- Directed a team of 100+ staff members, fostering a positive and efficient work environment.
- Skillfully managed events during Toronto International Film Festival, one of the most significant film festival globally, catering to the needs of high-profile celebrities.
- Orchestrated seamless collaboration between the hotel and restaurant teams, ensuring cohesive operations and optimal guest experience.
- Recruited, interviewed and hired qualified staff for open positions.
- Managed budgets, controlled costs and optimized profitability.
Assistant General Manager
LEVEL 6
Miami , Florida
01.2022 - 02.2023
- Played a pivotal role in the successful launch of new rooftop restaurant in Miami, contributing to its strategic planning and execution.
- Collaborated with cross-functional teams, including kitchen staff, front-of-house staff and management, to ensure smooth opening process and positive team environment.
- Addressed unforeseen challenges during the opening phase with adaptability and problem-solving skills.
- Coordinated pre-opening activities, such as staff training, menu development and logistical preparations, resulting in a successful launch.
Assistant General Manager
AMAL
Toronto, ON
12.2019 - 01.2022
- Played a key role in managing day-to-day operations and maintaining high standards of service in a Michelin Recommended restaurant.
- Developed staff training programs, emphasizing the importance of precision in service and attention to details.
- Managed reservations and seating arrangements to optimize restaurant capacity while maintaining a personalized guest experience.
- Successfully executed high profile events, including birthdays and weddings for athletes, celebrities and sophisticated clientele.
Education
BBA - Business Administration
Algonquin College
Ottawa, ON08.2015
Certificate - Hospitality And Tourism Management
Florida International University
Florida04.2020
Skills
- Leadership: Proven ability to lead and coach teams, fostering a positive work environment
- Guest Relations: Exceptional people skills, delivering top-notch service and ensuring guest satisfaction
- Multicultural Communication: Fluent in Arabic and English, with experience in many culture dynamic cities building strong relationships with diverse clientele
- Attention to Details: Meticulous approach in overseeing details, especially in high-profile venues and events
- Adaptability: Ability to thrive in fast paced, dynamic environments in diverse countries including Canada, United states and Lebanon
- Budgeting and Cost Control: Demonstrated success in managing budgets, controlling cost and optimizing profitability
- Event Managing: Experience in leading and executing high profile events successfully
References
References available upon request.
Timeline
General Manager
KOST
02.2023 - Current
Assistant General Manager
LEVEL 6
01.2022 - 02.2023
Assistant General Manager
AMAL
12.2019 - 01.2022
BBA - Business Administration
Algonquin College
Certificate - Hospitality And Tourism Management
Florida International University