Samina Rahman
Toronto,ON
Summary
Professional hospitality server with 3 years of experience in fine dining, upscale cafés, and high-volume restaurant environments. Strong in guest service, POS systems, and managing guest flow. Reliable, detail-oriented, and experienced in working efficiently during busy service periods.
Overview
5
5
years of professional experience
Work History
Server
Mambo Italiano Ristorante
11.2022 - Current
- Deliver attentive, high-end service in a fine-dining Italian restaurant environment
- Provide detailed menu knowledge, including ingredients, preparation methods, and daily specials
- Accurately enter and manage orders using POS systems, ensuring correct timing and delivery
- Coordinate closely with kitchen and front-of-house teams to maintain smooth service flow
- Monitor table pacing and guest satisfaction throughout the dining experience
- Maintain exceptional standards of cleanliness, presentation, and professionalism
Server
Cafe Landwer
Toronto, Ontario
04.2021 - 11.2022
- Deliver polished, attentive service in an upscale café and all-day breakfast environment
- Demonstrate strong knowledge of breakfast and brunch menus, ingredients, and dietary options
- Accurately take and enter orders using POS systems to ensure timely and correct service
- Manage table flow and pacing during high-volume brunch periods
- Coordinate closely with kitchen and front-of-house teams to maintain service quality
- Maintain high standards of cleanliness, table presentation, and guest experience
Hostess
Craft Beer Market
Toronto, Ontario
02.2021 - 11.2022
- Welcome guests professionally and manage first impressions in a busy dining environment
- Manage reservations, waitlists, and seating arrangements using OpenTable
- Coordinate table flow to optimize seating efficiency during peak service hours
- Communicate guest status and seating needs clearly with servers and management
- Handle guest inquiries, special requests, and wait-time updates with professionalism
- Maintain an organized, clean, and welcoming host stand and entrance area
Education
Bachelor of Arts - Political Science
York University
Toronto10-2025
Skills
- Item promotion
- Exceptional customer service
- Order management
- Professional appearance
- Sales expertise
- POS operation
- Table setting arrangements
- Upselling techniques
- High volume dining
Timeline
Server
Mambo Italiano Ristorante
11.2022 - Current
Server
Cafe Landwer
04.2021 - 11.2022
Hostess
Craft Beer Market
02.2021 - 11.2022
Bachelor of Arts - Political Science
York University