Samina Kullab
Toronto,ON
Overview
7
7
years of professional experience
Work History
National Field Service Bilingual Contact Agent
Chubb Fire And Security
06.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bilingual Retention Agent
BMO
02.2016 - 11.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bilingual Contact Service Agent
Aimia Canada
05.2011 - 10.2015
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
BBA - Business Admininstration
Toronto School of Business
Toronto On04.1999
Phonetics Cerificate - French
Univerity of Sorbonne
Paris France10.1987
Bachelor of Arts - English Literature
University of Dhaka
Toronto, ON03.1986
Skills
- Agent Assistance
- Agent Coordination
- Mobile Agent
- Agent Relations
Languages, French Italian, Bangla
I have certificates in L.O.M.A
Mortgage Agents Course
Insurance Courses in LOMA.
I pursue a Basic Law Course at Glendon University at present.
Additional Information
I have translated Children's Book from Bengali Folk tales from Bengali to French.
Titled: "Qui a Tue Le Tigre"
"Le Pays En Arc En Ciel Et L'Oiseaux Aux Sept Couleur"
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
National Field Service Bilingual Contact Agent
Chubb Fire And Security
06.2022 - Current
Bilingual Retention Agent
BMO
02.2016 - 11.2017
Bilingual Contact Service Agent
Aimia Canada
05.2011 - 10.2015
BBA - Business Admininstration
Toronto School of Business
Phonetics Cerificate - French
Univerity of Sorbonne
Bachelor of Arts - English Literature
University of Dhaka
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