Samin Sadab Huda
IT Support Analyst
Winnipeg,MB
Summary
Detail-oriented IT Support Analyst and System Administrator with over 3 years of experience in IT hardware management, procurement support, and infrastructure deployment. Proven expertise in sourcing and configuring IT hardware, managing vendor relations, optimizing inventory systems, and enhancing network performance. Proficient in procurement software, Microsoft Office Suite, and enterprise tools including Active Directory, VMware, and Sophos Endpoint Protection. Currently enrolled in Google Cybersecurity and Certified Ethical Hacker certificates to further sharpen knowledge. Strong analytical and communication skills with a proactive approach to process improvement.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
IT Support Analyst (Contract)
Oshawa Power
Oshawa, Ontario
06.2023 - 12.2024
- Assessed hardware requirements and sourced systems based on end-user and departmental needs.
- Configured and deployed 80+ systems across hybrid Windows/Linux environments, reducing downtime.
- Managed DNS, DHCP, and VLAN configurations for optimized network routing and segmentation.
- Tracked inventory and coordinated logistics for IT equipment across multiple departments.
- Negotiated vendor contracts to procure hardware and accessories within budget.
- Supported and maintained 10 NAS devices, VMware virtual environments, and print services.
- Documented procurement and deployment processes, identifying and recommending efficiency improvements.
- Enforced security via Sophos suite, Group Policies, and file permission management.
- Increased efficiency of problem-solving by implementing automated diagnostics tools for common issues.
E-Commerce Assistant
Walmart Canada
Winnipeg, Manitoba
08.2021 - 04.2025
- Assisted customers with online order inquiries and returns processing.
- Dealing with Problems and Questions: Proactively addressing and resolving issues such as missing items, incorrect orders, and damaged products.
- Managed daily inventory updates in e-commerce management systems.
- Conducted quality checks on products before listing on the website.
- Informed customers by mail or telephone of unit prices, shipping dates, and anticipated delays.
Education
Bachelor of Science - Applied Computer Science – Information Systems
University of Winnipeg
Winnipeg, MB 05.2021 - 05.2025
Skills
- IT Hardware Procurement & Lifecycle Management
- Vendor Sourcing & Contract Negotiation
- Inventory & Shipment Tracking
- Windows/Linux Systems Deployment
- VMware vCenter
- vMotion
- vSAN
- DNS
- DHCP
- Microsoft365
- JAVA
- Python
- SQL and NoSQL
Certification
Google Cybersecurity Professional Certificate, Coursera, In Progress
Technical Tools
Windows Server, Linux (Ubuntu/CentOS), AD/LDAP, VLAN, DHCP, DNS, Print Services, NAS, VMware vCenter, vSAN, Clonezilla, Sophos Endpoint Suite, Group Policy, Access Control, PowerShell, Bash, Microsoft Office (Excel, Outlook, SharePoint), Google Workspace, Jira, Excel tracking sheets (for procurement/inventory)
Accomplishments
Dean’s Honour List, University of Winnipeg — 2024–2025
Recognized for outstanding academic achievement
Timeline
IT Support Analyst (Contract)
Oshawa Power
06.2023 - 12.2024
E-Commerce Assistant
Walmart Canada
08.2021 - 04.2025
Bachelor of Science - Applied Computer Science – Information Systems
University of Winnipeg
05.2021 - 05.2025
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