Innovative and hardworking individual with experience in sales and customer services. Proven track record for driving sales, exceeding goals, and building relationships with customers. Highly organized with strong communication and problem-solving skills to motivate and lead sales team to success.
. Prepared annual budgets with control to prevent averages.
. Evaluated suppliers to maintain cost controls and improve operations.
. Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
. Conducted target market research to discover customer needs and analyze competitor trends.
. Engaged with customers to build rapport and loyalty.
. Helped customers locate products and checked store system for
merchandise at other sites.
. Prepared merchandise for sales floor by pricing or tagging.
. Increased sales by offering advice on purchases and promoting
additional products.
. Educated clients on current promotional offerings and products
using persuasive selling tactics.
Visual Merchandising
Customer Traffic Management
Client needs assessment
Shrink Control
POS transactions
Retail Management
Team Leadership
Inventory Management
Budget Management
. Customer Service Mastery - Udemy
. Zoho CRM Training Course - Udemy