Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Sales Manager
LUXURY HOME FURITURE AND APPLIACES
Edmonton, AB
09.2023 - Current
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Improved overall customer purchasing experiences to promote steady revenue.
Identified customer needs by asking questions and advising on best solutions.
Analyzed competitors' successes and failures, evaluating impact on market.
Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Offered coupons and special deals to increase customer spending.
Evaluated competitor offerings regularly to stay ahead of the competition.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Produced sales documents, finalized deals and filed records.
Posed as models for advertising, artistic creation and display of goods.
Processed orders through company system and coordinated product deliveries.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Maximized market share by working with clients and building relationships.
Sales Manager (SELF EMPOLYED)
HOME BASED BUSINESS
Edmonton, AB
08.2021 - 08.2023
Prospected for new business using databases and other strategies to generate sales.
Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
Performed sales consultations and educated clients on products and services.
Resolved customer complaints regarding sales and service.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Maintained professional network of potential clients and business opportunities.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with others to discuss new opportunities.
Completed day-to-day duties accurately and efficiently.
Improved overall customer purchasing experiences to promote steady revenue.
Identified customer needs by asking questions and advising on best solutions.
Offered coupons and special deals to increase customer spending.
Evaluated competitor offerings regularly to stay ahead of the competition.
Produced sales documents, finalized deals and filed records.
Posed as models for advertising, artistic creation and display of goods.
Sales Supervisor
SUNDEEP FURNITURE
Edmonton, AB
01.2019 - 07.2021
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Developed and implemented sales strategies to increase customer base.
Oversaw hiring process for new personnel within the department.
Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Researched industry trends and competitive landscape information regularly.
Processed cash, credit and check transactions with POS system and cash register.
Developed incentive programs for top performing sales representatives.
Maintained relationships with customers through regular follow-up calls and emails.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Sales Agent
GOLDY FURNITURE HOUSE
Edmonton, AB
06.2017 - 12.2018
Identified customer needs by asking questions and advising on best solutions.
Improved overall customer purchasing experiences to promote steady revenue.
Analyzed competitors' successes and failures, evaluating impact on market.
Produced sales documents, finalized deals and filed records.
Developed relationships with customers by providing excellent customer service.
Listened to customer needs to identify and recommend best products and services.
Maintained current store, product, and promotional knowledge to drive consistent sales.