Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Samikshya Adhikari

Samikshya Adhikari

Los Angeles

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

The UPS Store Inc.
Los Angeles
03.2023 - Current
  • Assisted customers in selecting shipping options and packaging supplies.
  • Processed shipments using UPS computer systems for tracking and logistics.
  • Managed inventory levels to ensure essential shipping materials were readily available.
  • Provided exceptional customer service to enhance client satisfaction and retention.
  • Handled cash transactions and maintained accurate financial records daily.
  • Trained new staff on store policies, procedures, and customer service techniques.
  • Resolved customer inquiries and complaints to ensure positive experiences.
  • Maintained up-to-date knowledge of store merchandise and policies.

Marketing Intern

Alfa Beta Education Consultancy
Kathmandu
04.2021 - 12.2021
  • Created social media posts that increased brand visibility and engagement.
  • Managed social media accounts, creating engaging posts and monitoring user interactions.
  • Developed content and promotional materials for various campaigns.
  • Organized promotional events, including webinars and trade shows, to promote brand awareness and engage target audience.
  • Attended client meetings to collect feedback and insights for actionable improvements.
  • Assisted in video and photo shoots for marketing materials, ensuring brand consistency.

Education

Associate of Science - Business Administration And Management

City College of San Francisco
San Francisco, CA
01-2027

Skills

  • Customer service
  • Client service
  • Team collaboration
  • Inventory management
  • Project management
  • Social media marketing
  • Content creation
  • Communication skills
  • Positive and professional

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual
Spanish
Elementary

Certification

  • Adult and Pediatric First Aid/CPR/AED-American Red Cross

Timeline

Sales Associate

The UPS Store Inc.
03.2023 - Current

Marketing Intern

Alfa Beta Education Consultancy
04.2021 - 12.2021

Associate of Science - Business Administration And Management

City College of San Francisco
Samikshya Adhikari