SAMIKSHA GOYAL

✔ Handled various packaging operations including filing, coding, capping
in accordance with established standards.
✔ Made sure that the packaging products had proper lot number, expiry
date, and general appearance.
✔ Ensured smooth setting up and changeover of the packaging line and
assembly operations as per the established standards.
✔ Trained temporary staff in performing the assigned functions.
✔ Ensured line cleanliness practices, procedures and instructions were
followed according to the Standard Operating Procedures (SOP’s).
✔ Maintained a safe working environment and reported potential hazards
to the health and safety inspector.
✔ Provided support in monitoring performance measures and notified the
management of potential quality or regulatory issues that could have
affected the product quality.
✔ Conducted quality checks as directed by the Quality Assurance
Department (QAD).
✔Ensured that Good Manufacturing Practices (GMP) and Workplace Hazardous Material Information System (WHIMS) procedures are followed by all employees.
by all employees.

✔ Ensured preventive maintenance and troubleshooting was carried out
on all the machines and downtime was recorded.
✔ Executed Packaging Orders (PO) in accordance with the company’s
Standard Operating Documents (SOD’s) effectively and efficiently.
✔ Operated all packaging equipment as per the specifications and
provided valuable input to the maintenance department regarding the
equipment problems.
✔ Ensured adequate supplies of packaging components in case of
disruption of operations.
✔ Participated in the changeover process, during the sanitation and set-up
of the packaging line as per the established standards.
✔ Ensured tools, parts and equipment were selected according to the task assigned.

• Delivered exceptional customer experience while staying within our support scope guidelines
• Thoroughly documented customer interactions and escalate potential service issues
• Provided positive user experience by managing expectations & submitted case notes for every call
• Handled customer inquiries, answered questions, and resolved problems in a timely manner

• Educated students on following a school's moral codes and behavior.Prepared, supervised & created quizzes and assignments
• Facilitated the learning process easy to students
• Marked student work & recorded performance
• Encouraged students participation