Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Samiksha  .

Samiksha .

Ottawa,ON

Summary

Experienced security professional with a proven history of improving safety and minimizing incidents, highlighted by a 60% reduction in vandalism at Forest Hill Group. Proficient in CCTV monitoring and team management, I thrive in fast-paced settings, delivering thorough security measures and ensuring customer satisfaction. My ability to respond quickly and communicate effectively helps create secure, positive environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Guard Officer

Forest Hill Group
08.2024 - 09.2024

• Conducted routine security patrols of condominium buildings (resulting in a 60% reduction in vandalism

incidents), retail stores (maintaining a 99% customer satisfaction rating related to security presence), and

logistics facilities (ensuring 0 missing inventory reports during my shift), ensuring the safety of occupants,

property, and assets.

• Effectively monitored security cameras and alarms, responding promptly to potential security breaches, with

an average response time of 6 minutes.

• Detained and apprehended 27 shoplifters, following company protocol and legal guidelines for

apprehension and evidence collection.

• Maintained a professional and courteous demeanor while enforcing trespassing laws and building access

restrictions, with an 80% success rate in de-escalating potentially disruptive situations.

• Utilized radio communication effectively to report incidents, maintain contact with dispatch, and coordinate

security efforts with fellow guards, achieving a perfect communication record during my tenure.

• Adhered to all company safety protocols and emergency procedures, ensuring a safe and secure

environment

Tactical Guard

Palm Solutions
01.2023 - 07.2024

• Monitored access control systems at educational institutions, verifying visitor identification and

authorization. My vigilance resulted in a 100% success rate in identifying and denying access to

unauthorized personnel.

• Maintained a vigilant presence to deter vandalism and trespassing on school grounds. This proactive

approach led to a 19% decrease in reported vandalism incidents during my tenure.

• Responded to emergencies and implemented crisis response procedures to ensure student and staff safety.

My quick response and effective implementation of procedures resulted in a 60% success rate in resolving

emergencies with minimal disruption.

• Provided fire safety awareness and evacuation training to students and faculty, ensuring everyone was

prepared for potential emergencies. I conducted 12 fire drills with an average evacuation time of 13

minutes, exceeding established safety standards.

• Developed strong interpersonal skills to build rapport with students, staff, and visitors, fostering a positive

and secure learning environment. This resulted in a positive feedback regarding my interactions with the

school community

Education

Business Accounting - Accounting

Algonquin College, Ottawa, ON
07.2024

Master's In Commerce - Commerce

Maharishi Dayanand University , Rohtak, India
05.2023

Bachelor Of Commerce - Commerce

Maharishi Dayanand University , Rohtak, India
05.2021

High School - Commerce

Tika Ram Model School , Sonipat, Haryana, India
03.2018

Skills

  • Quick Learner
  • Incident Reporting
  • Integrity and Honesty
  • Baggage Screening
  • Crime Prevention
  • CCTV Monitoring
  • First Aid administration
  • Surveillance
  • Interpreting procedures and instructions
  • Security camera monitoring
  • Report Preparation
  • Personal security
  • First Aid Certified
  • ID Verification
  • English fluency
  • Bagging inspection
  • Security operations
  • Grounds monitoring
  • Customer Service
  • Team Leadership
  • Honest and Dependable
  • Reliable and Responsible
  • Adaptable and Flexible
  • Team Training
  • Visitor screening
  • Theft Prevention
  • CPR Certified
  • First Aid Training

Languages

English
Full Professional
Hindi
Native or Bilingual

Certification

First aid certification

CPR certification

Timeline

Security Guard Officer - Forest Hill Group
08.2024 - 09.2024
Tactical Guard - Palm Solutions
01.2023 - 07.2024
Algonquin College - Business Accounting , Accounting
Maharishi Dayanand University - Master's In Commerce , Commerce
Maharishi Dayanand University - Bachelor Of Commerce, Commerce
Tika Ram Model School - High School , Commerce
Samiksha .