
Experienced security professional with a proven history of improving safety and minimizing incidents, highlighted by a 60% reduction in vandalism at Forest Hill Group. Proficient in CCTV monitoring and team management, I thrive in fast-paced settings, delivering thorough security measures and ensuring customer satisfaction. My ability to respond quickly and communicate effectively helps create secure, positive environments.
• Conducted routine security patrols of condominium buildings (resulting in a 60% reduction in vandalism
incidents), retail stores (maintaining a 99% customer satisfaction rating related to security presence), and
logistics facilities (ensuring 0 missing inventory reports during my shift), ensuring the safety of occupants,
property, and assets.
• Effectively monitored security cameras and alarms, responding promptly to potential security breaches, with
an average response time of 6 minutes.
• Detained and apprehended 27 shoplifters, following company protocol and legal guidelines for
apprehension and evidence collection.
• Maintained a professional and courteous demeanor while enforcing trespassing laws and building access
restrictions, with an 80% success rate in de-escalating potentially disruptive situations.
• Utilized radio communication effectively to report incidents, maintain contact with dispatch, and coordinate
security efforts with fellow guards, achieving a perfect communication record during my tenure.
• Adhered to all company safety protocols and emergency procedures, ensuring a safe and secure
environment
• Monitored access control systems at educational institutions, verifying visitor identification and
authorization. My vigilance resulted in a 100% success rate in identifying and denying access to
unauthorized personnel.
• Maintained a vigilant presence to deter vandalism and trespassing on school grounds. This proactive
approach led to a 19% decrease in reported vandalism incidents during my tenure.
• Responded to emergencies and implemented crisis response procedures to ensure student and staff safety.
My quick response and effective implementation of procedures resulted in a 60% success rate in resolving
emergencies with minimal disruption.
• Provided fire safety awareness and evacuation training to students and faculty, ensuring everyone was
prepared for potential emergencies. I conducted 12 fire drills with an average evacuation time of 13
minutes, exceeding established safety standards.
• Developed strong interpersonal skills to build rapport with students, staff, and visitors, fostering a positive
and secure learning environment. This resulted in a positive feedback regarding my interactions with the
school community
First aid certification
CPR certification