Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Pilot Truck Operator
Flint Oilfield
01.2011 - 01.2013
During the winter months I took part in a Drilling program up in Albian Sands, I escorted water and vac trucks around the mine. In the spring, I joined the crew in Nisku moving rigs across Alberta.
Pilot Truck Operator
DeCap Trucking
01.2010 - 01.2011
Escorted various sizes of Modular homes from the U.S. To all over Western Canada. Mostly 20’ wide experience.
Warehouse Manager/Dispatcher
Murray’s Trucking
01.2006 - 01.2010
I was Dispatching, Managing and QA control for the shipping dock. I looked after 14 trucks that covered the entire south and east territories of Edmonton During the day. In the evening I managed and QC the shipping dock where fright that had been consolidated, is shipped to its next destination. I manifested and documented all freight that came into the warehouse. I overviewed and input waybills and found miss-tracked freight. I would go on call every 6th weekend and scheduled hotshots 24-7.