SAMIA ISHAQUE
Thunder Bay
Summary
Personable and motivated individual with a strong aptitude for customer service and a positive attitude. Understanding mobile technology and adept at learning new systems quickly, paired with excellent communication and problem-solving skills committed to providing exceptional customer experiences and driving sales growth.
Overview
2
2
years of professional experience
Work History
Mobile Sales Associate
Best Buy
09.2023 - Current
- Delivered personalized customer service, ensuring a positive shopping experience and high customer satisfaction
- Assisted customers with selecting mobile devices and services based on their needs and preferences
- Participated in weekly team meetings, sharing insights and feedback on ways to improve overall store performance and individual sales goals.
- Resolved customer issues and concerns related to mobile products, services, and warranties
- Exceeded sales targets through strong product knowledge and effective upselling techniques
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Machine Learning Engineer
Xavor Corporation
10.2022 - 05.2023
- Collaborated with the sales team to develop the product according to customer needs
- Developed custom machine learning algorithms for specific industry needs, resulting in improved performance and efficiency.
- Carried out extensive testing of machine learning pipelines to increase efficiency by25% leading to improved accuracy
Education
Master of Science - Computer Science
Lakehead University
09.2025
Bachelor of Science - Computer Science
Lahore University of Management Sciences
05.2022
Skills
- Ability to work and thrive in a fast-paced environment
- Clear verbal communication with customers and team members
- Multitasking to handle multiple customers and tasks simultaneously
- Problem solving skills to solve any issues that arise with customer's product or service
- Goal oriented
- Client relationship building
- Brand awareness
- Promotions planning
Languages
English
Full Professional
Timeline
Mobile Sales Associate
Best Buy
09.2023 - Current
Machine Learning Engineer
Xavor Corporation
10.2022 - 05.2023
Master of Science - Computer Science
Lakehead University
Bachelor of Science - Computer Science
Lahore University of Management Sciences
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