Summary
Overview
Work History
Education
Skills
Certification
Timeline
Mobile
Linked In Profile
Birth Year
Career Experience
Personal Information
Mobile
Linked In Profile
Birth Year
Personal Information
Mobile
Linked In Profile
Birth Year
Personal Information
Generic
Sami Salem

Sami Salem

Digital Strategist - Transformation - Enterprise Architect - Telecom Expert
Hamilton,Ontario

Summary

Digital transformation, Enterprise Architect and business intelligence advisor with a proven track record of driving organizational growth and delivering successful transformations. A strategic leader with expertise in developing target states, roadmaps, and operating models. Skilled in maximizing resources utilization, managing cross-functional teams, and creating customer-centric cultures. A results-oriented professional dedicated to achieving revenue increase, cost optimization, Impact and Productivity powered by metrics built over industry specific reference architectures.

Overview

28
28
years of professional experience
9
9
Certificates
2
2
Languages
4
4
years of post-secondary education

Work History

Digital Transformation and Business Intelligence Advisor

Obytes Technology
01.2018 - Current
  • Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
  • Delivered full career development and retention plan for start up accelerator talents
  • Delivered plans to scale talents assets by10x for next 3 years and increased average tenure to 4x
  • Developed concepts for talents to maximize engagement and provide additional incentives, using express tasks pipeline, with gamification features
  • Developed products and services catalog, linking each product and service to it’s allocated assets and resources with costing and delivery time.
  • Highlighted neglected appreciating assets including partnerships, knowledge assets and talents, as candidate artifacts for enterprise architecture repository
  • Evaluated potential investment opportunities, utilizing both qualitative and quantitative methods to assess viability.
  • Implemented innovative marketing strategies to increase visibility within the local community and generate leads.

Director of Strategy & Architecture & Digital

Zain
06.2006 - 01.2018

Spearheaded cross-functional teams for successful strategy implementation, ensuring alignment with overall business strategy.

  • Guided product development teams towards creating innovative solutions that met evolving market demands while maintaining profitability targets.
  • Devised and presented business plans and forecasts to board of directors.
  • Guided demand management function towards achieving highest levels of Impact and Productivity
  • Maximized utilization of assets and resources, and streamline of relevant capabilities and their capacities
  • Developed strategic vision, current and target state architectures for all technology domains covering both IT and Networks, in addition to roadmap for target state
  • Developed target states for customer journey with different personas across all digital and physical channels, ensuring omni channels experience
  • Identified digital transformation main enablers from backend technology, business processes and talents
  • Delivered region first AI powered Chabot "Zbot" capable of fulfillment of inquiry, complaint and requests mutiliguistic

MIS Manager – IT

Orange
06.2000 - 05.2006
  • Implemented region's first successful DWH / BI System with Data Quality exceeding 99%
  • Delivered in-house developed Customer Segmentation model based on 100+ parameters covering Socioeconomics and profitability
  • Developed Price Plan Simulation Tool, supporting “What If” scenarios
  • Preserved 30% revenue by conducting study on call charging units, and best impact on both customer experience and profitability

DBA/Unix Admin – IT

Royal Jordanian
09.1998 - 05.2000
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved DB & Unix Y2K show stopping problems in all Royal Jordanian Airline’s outstations

Marketing Officer

SONY
11.1996 - 09.1998
  • Developed creative presentations, trend reports, and product data sheets.
  • Planned and executed events and marketing programs to increase qualified leads..
  • Traveled to promote current programs and drive marketing through trade shows and industry conferences.
  • Developed a fully automated monthly Sales Dashboard for Sony HQ, with illustrative charts, using Visual basic & Excel

Education

Bachelor of Science - Computer Information Systems

Amman Private University
Amman Jordan
09.1992 - 06.1996

Skills

Team building and coaching

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Certification

TOGAF 9 certified architect, 2014, 80419

Timeline

Digital Transformation and Business Intelligence Advisor

Obytes Technology
01.2018 - Current
TOGAF 9 certified architect, 2014, 80419
01-2014

Introduction to ITIL

05-2009

Analytical Thinking

03-2009

Emotional Intelligence

02-2009

Leadership Skills

01-2009

Mini MBA

01-2008

Information Quality Management

04-2007

Budgeting and Accounting Skills

03-2007

Business Strategy

02-2007

Director of Strategy & Architecture & Digital

Zain
06.2006 - 01.2018

MIS Manager – IT

Orange
06.2000 - 05.2006

DBA/Unix Admin – IT

Royal Jordanian
09.1998 - 05.2000

Marketing Officer

SONY
11.1996 - 09.1998

Bachelor of Science - Computer Information Systems

Amman Private University
09.1992 - 06.1996

Mobile

+1 905 719 6699, +962 777 7777 36

Linked In Profile

https://www.linkedin.com/in/sami-salem-2b2825237

Birth Year

1975

Career Experience

Accomplished professional with extensive experience spearheading companywide digital transformations and driving strategic initiatives to capitalize on emerging business opportunities. Adept at leveraging existing capabilities and capacities to maximize organizational resources while delivering innovative solutions. Proven track record in team leadership, cross-functional collaboration, and fostering a culture of continuous improvement. Skilled in developing and implementing transformative strategies across IT and business departments, with a focus on revenue growth, cost optimization, and operational efficiency.

Key Expertise:

1. **Digital Transformation Strategy:** Led the development of target states and roadmaps to guide companywide digital transformation efforts, aligning systems and processes with strategic objectives.

2. **Team Leadership and Development:** Successfully built and managed cross-functional teams, providing mentorship, coaching, and career path guidance to team members to achieve individual and organizational goals.

3. **Business Solutions and Customer Centricity:** Implemented business solutions aimed at increasing revenue, optimizing costs, and enhancing operational efficiency, fostering a customer-centric culture throughout the organization.

4. **Data Management and Analytics:** Developed and implemented business data models and enterprise information models to drive decision-making from data to actionable insights, leveraging advanced analytics and automation technologies.

5. **Telecom Product and Service Enhancement:** Revamped telecom products and services catalog from both business and technical perspectives, developed IT services menus, and managed information quality and lifecycle.

6. **Program and Project Management:** Demonstrated proficiency in program management, overseeing multiple projects of varying scopes, from budgeting and planning to project delivery and vendor management.

7. **Solution Architecture and Database Management:** Designed solution architectures, including software and hardware sizing, capacity planning, and database management, with a focus on performance tuning and disaster recovery planning.

8. **TOGAF IT4IT Framework:** Contributed significantly to the TOGAF IT4IT framework, emphasizing collaboration and integration between ERP, ITSM, PMO, and enterprise architecture repository.

With a strong blend of strategic vision, technical expertise, and leadership capabilities, I am poised to drive continuous innovation and organizational growth in dynamic business environments.

Personal Information

Nationality: Jordanian Canadian

Mobile

+1 905 719 6699, +962 777 7777 36

Linked In Profile

https://www.linkedin.com/in/sami-salem-2b2825237

Birth Year

1975

Personal Information

Nationality: Jordanian Canadian


Mobile

+1 905 719 6699, +962 777 7777 36

Linked In Profile

https://www.linkedin.com/in/sami-salem-2b2825237

Birth Year

1975

Personal Information

Nationality: Jordanian Canadian


Sami SalemDigital Strategist - Transformation - Enterprise Architect - Telecom Expert