SAMI KARKOUCH
Surrey
Summary
Solutions Engineer with strong technical discovery, demo execution, and solution mapping skills. Ten years in sales, SaaS and cybersecurity, bridging technical detail with business value and collaborating with Sales, Product, and Engineering.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Solutions Engineer
ScalePad
03.2024 - 11.2024
- Delivered value-driven demos and technical discovery sessions.
- Scoped requirements and aligned solutions to customer needs.
- Partnered with Sales, CS, and Product to accelerate opportunities.
- Built demo flows and technical enablement materials.
Security Solutions Specialist
Kaseya
01.2021 - 08.2023
- Achieved over 100% of sales quota by providing expert technical solution guidance.
- Enhanced client understanding through detailed, security-focused product demonstrations and walkthroughs.
- Contributed valuable product feedback to engineering teams, influencing future development and enhancements.
- Fostered strong client relationships, ensuring consistent engagement and support throughout the sales process.
- Collaborated cross-functionally to align security solutions with client needs and market demands.
- Developed comprehensive training materials for internal teams, enhancing product knowledge and support capabilities.
Senior Account Executive
New Media Services
07.2020 - 11.2021
- Achieved top ranking in North America for revenue generation and client acquisition.
- Developed innovative strategies that attracted new clients, significantly enhancing market presence.
- Built and directed a high-performing demand generation team of five professionals.
- Led the team in executing successful marketing campaigns that drove lead generation efforts.
- Implemented efficient processes that improved team productivity and campaign effectiveness.
- Conducted regular training sessions to elevate team skills and knowledge in demand generation.
- Fostered collaboration across departments to align marketing initiatives with sales objectives.
Account Executive
Trustpilot
06.2018 - 07.2020
- Achieved 120% yearly quota.
- Ran full discovery, demo, and close cycles.
Education
Bachelor of Business Administration (B.B.A.) -
Kwantlen Polytechnic University
Skills
- Technical Discovery
- Stakeholder communication
- Product Demos
- Solution Design
- SaaS Architecture
- API Integration
- Requirements Gathering
- Sales Engineering
- POC Support
- Objection Handling
- Competitive Positioning
- Salesforce
- HubSpot
- Strategic thinking
- Customer engagement
- Sales support
- Solution design
LANGUAGES
English – Native
Native or Bilingual
French – Professional
Native or Bilingual
Certification
- Pillars: Strategic Influence
PreSales Collective
Issued Feb 2025
Credential ID 100373
- Pillars: Value Selling
PreSales Collective
Issued May 2025
Credential ID 100426
Timeline
Solutions Engineer
ScalePad
03.2024 - 11.2024
Security Solutions Specialist
Kaseya
01.2021 - 08.2023
Senior Account Executive
New Media Services
07.2020 - 11.2021
Account Executive
Trustpilot
06.2018 - 07.2020
Bachelor of Business Administration (B.B.A.) -
Kwantlen Polytechnic University