Samer Alaqabi
Fontana
Summary
Dedicated professional with a proven track record at Ma's Kitchen, excelling in guest engagement and team collaboration. Leveraged exceptional customer service and sterilization techniques to enhance service quality and maintain a sterile environment. Achieved significant improvements in guest satisfaction and operational efficiency, demonstrating a strong work ethic and professionalism.
Overview
1
1
year of professional experience
Work History
Server
Ma's Kitchen
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volunteer
Insan Foundation
04.2024 - Current
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
Dental Assistant Volunteer
San Gabriel Pomona Regional Center
01.2024 - Current
- Coordinated with other healthcare providers as necessary to ensure comprehensive care for patients with complex medical histories or special needs.
- Supported team members in maintaining a clean and sterile working environment, adhering to strict infection control protocols.
- Able to assess over 80 paAssisted in training new volunteers and staff members on office protocols, ensuring a smooth transition into the dental clinic environment.
Education
Bachelor of Science - Biology
California State Polytechnic University, Pomona
Pomona, CA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Sterilization techniques
- Professionalism and etiquette
- Team collaboration
Timeline
Server
Ma's Kitchen
10.2024 - Current
Volunteer
Insan Foundation
04.2024 - Current
Dental Assistant Volunteer
San Gabriel Pomona Regional Center
01.2024 - Current
Bachelor of Science - Biology
California State Polytechnic University, Pomona
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