Samer Al-Assali
MISSISSAUGA,ON
Summary
Successful Store Owner skilled at leading profitable operations, managing employees and marketing business. Offers excellent business acumen and leadership abilities honed during progressive retail career. History of leading 15 employees to successfully handle over $3 million in yearly business.
Overview
31
31
years of professional experience
Work History
Store Owner
Big Bear Food Mart
Hamilton
05.1998 - 12.2023
- Developed store policies and procedures to ensure customer satisfaction.
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Negotiated contracts with vendors to secure best prices for products.
- Oversaw the maintenance of all equipment used in the store's operations.
- Established safety protocols for handling hazardous materials within the store environment.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
Store Manager
GO Station Scarborough
Toronto, ON
03.1993 - 05.1998
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
Education
GED -
Toronto School of Business
Toronto, ON04-1993
Skills
- Financial Planning
- Business Administration
- Store maintenance
- Operations Management
- Sales oversight
- Inventory Control
- Staff hiring
- Sales management
Timeline
Store Owner
Big Bear Food Mart
05.1998 - 12.2023
Store Manager
GO Station Scarborough
03.1993 - 05.1998
GED -
Toronto School of Business
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