Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Sameer Timalsina

Mississauga,ON

Summary

A highly motivated, enthusiastic, responsible, and hardworking individual who is able to work independently in busy environments and also within a team setting. Practical, confident, creative, and friendly enough with a positive attitude who greets everyone with a smile. I am well organized and always plan ahead to make sure I manage my time well.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Bhatbhateni Supermarket
05.2021 - 08.2023
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Cashier

Bajhapatan Kirana Pasal
02.2020 - 05.2021
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Storing, issuing, shipping, and receiving materials and supplies.
  • Applying purchasing procedures and inventory control methods.

Education

No Degree - Computer System Techanician- Network Support

Mohawk College of Applied Arts And Technology
Mississauga, ON
12.2025

High School Diploma -

Shree Shitaladevi Community Secondary School
Pokhara, Nepal
08.2022

Skills

  • Team Collaboration
  • Complex Problem-Solving
  • Warm and friendly
  • Multitasking and organization
  • Work planning and prioritization
  • Customer interaction
  • Strong communication
  • Customer Relationship Management (CRM)
  • Inventory Control
  • Sales Closing
  • Product Merchandising
  • Clerical Support
  • Regulatory Compliance

Languages

English
Nepali

Availability

Note: I am available for Night and Overnight shifts


Sundays- Full time 5 am to midnight

Mondays- 6 pm to midnight

Tuesdays-6 pm to midnight

Wednesdays-6 pm to midnight

Thursdays-6 pm to midnight

Fridays- Full time 5 am to midnight

Saturdays-Full time 5 am to midnight

Timeline

Customer Service Associate

Bhatbhateni Supermarket
05.2021 - 08.2023

Cashier

Bajhapatan Kirana Pasal
02.2020 - 05.2021

No Degree - Computer System Techanician- Network Support

Mohawk College of Applied Arts And Technology

High School Diploma -

Shree Shitaladevi Community Secondary School

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Sameer Timalsina