Highly accomplished, successful and performance-oriented leader with experience in multiple industries. Highly adaptable, who can work in a team setting or individually. Responsible for generating and maximizing revenue while being a respectful, and dedicated professional. With a keen eye for detail, and sharp acumen for great decision making, while using strong communication skills for effective comprehension.
Overview
19
19
years of professional experience
Work History
Manager - Sales & Operations
K.G. International Freight Services Inc.
06.2010 - Current
Solicited, maintained, and further grew North American account base from occasional customers to house accounts.
Met and surpassed sales goals/targets, year over year, while creating new goals simultaneously.
Maintained high customer satisfaction by analyzing our own KPI's.
Negotiated contracts with the world's largest shipping companies.
Created pricing list for our N.A. client base to all Major markets in all Regions/Continents.
Responsible for creating bespoke/tailored supply chain programs/solutions for customers.
Played a key role in growing the company in new markets, specifically Emerging Latin American/African/Asian import markets.
Hired and trained new staff on programs/software, and conducted their yearly reviews, and suggested raises/increase in compensation.
Managed Operations and kept up with communication with all vendors/3rd parties.
Provided valuable information to the President that contributed in new company policy formation.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Sales Account Executive
Mediterranean Shipping Co
01.2009 - 06.2010
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Engaged in daily cold calls and 15 in-person meetings each week and via telephone. Followed up with small business prospects monthly to verify pipeline sufficiency.
Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
served an important role in creating and executing supply chain projects on our customers behalf, and continuously monitoring its effectiveness.
Assistant Store Manager
Aldo Shoes
10.2004 - 11.2008
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Hired and trained staff on all sales tactics and company protocols.
Won multiple sales awards including a free trip to Montreal and Mexico.
Sales Executive
Alarmforce
04.2007 - 04.2008
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Acquired much needed knowledge in cold calling skills and negotiation.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Education
Certificate - Essentials of Freight Forwarding
CIFFA
Mississauga
04.2011
Bachelor of Science - Psychology
York University
Toronto, ON
04.2007
Skills
Operations/Logistics Management
Sales & Accounts Management
Customer Relationship Management
Account and Territory Management
Logistics
Productivity Performance
Forecasting
Hiring and Training
Vendor/Supplier Relations
Sales & Marketing
Performance, Tracking and Evaluations
Hobbies
Travel
Learning new cultures
reading up on history, philosophy
keeping up with latest trends in
tech and finance
Timeline
Manager - Sales & Operations
K.G. International Freight Services Inc.
06.2010 - Current
Sales Account Executive
Mediterranean Shipping Co
01.2009 - 06.2010
Sales Executive
Alarmforce
04.2007 - 04.2008
Assistant Store Manager
Aldo Shoes
10.2004 - 11.2008
Certificate - Essentials of Freight Forwarding
CIFFA
Bachelor of Science - Psychology
York University
Similar Profiles
Cecilia OrtegaCecilia Ortega
Operations Supervisor at Best Services International Freight USA INCOperations Supervisor at Best Services International Freight USA INC