Sameer Patel
Sarnia,ON
Summary
Dependable and hard-working individual with practical mindset and strong attention to detail. Adept at understanding machinery operations and maintaining safety protocols, while possessing technical skills in equipment maintenance and troubleshooting. Committed to ensuring efficient production processes and contributing to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Fulfillment Associate
Walmart
03.2024 - Current
- Ensured accurate invoice generation by diligently reviewing each order before submission.
- Facilitated smooth interdepartmental communication by acting as a liaison between sales, operations, and warehouse teams during peak periods.
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Expedited order processing times by implementing a more efficient system for tracking shipments.
- Coordinated with shipping carriers to swiftly resolve any delivery-related issues or concerns from customers.
Customer Service Associate
Circle K
11.2023 - 01.2024
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Production Associate
Mass Auxil
03.2023 - 05.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Participated in training sessions to enhance skills and knowledge.
- Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized work to meet demanding production goals.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
Bachelor of Science - Applied Manufacturing
Lambton College of Applied Arts And Technology
Sarnia, ON04-2025
Bachelor of Science - Chemistry
Sardar Patel University
Anand07-2021
Skills
- Process Monitoring Quality Control
- WHMIS Compliance
- 5S & Lean Manufacturing Inventory Management
- Hazard Communication
- Team Collaboration
- Safety Protocols
- Batch Processing
- Root Cause Analysis
- Advanced Material Handling
- Microsoft Office
- Quality assurance
- Production efficiency
- Machine operation
- Measurement tools
Certification
● WHMIS (Workplace Hazardous Materials Information System)
● Six Sigma Green Belt, 2024-09-01
● First Aid & CPR
● Occupational Health & Safety: Hazard Communication
● Class G Driver's License with vehicle access
Timeline
Customer Fulfillment Associate
Walmart
03.2024 - Current
Customer Service Associate
Circle K
11.2023 - 01.2024
Production Associate
Mass Auxil
03.2023 - 05.2023
Bachelor of Science - Applied Manufacturing
Lambton College of Applied Arts And Technology
Bachelor of Science - Chemistry
Sardar Patel University
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