Sameeksha Mahajan
Mississauga
Summary
Dynamic administrative professional with proven expertise at Charger Logistics Inc in enhancing operational efficiency and customer satisfaction. Skilled in invoice processing and adept at problem resolution, I excel in fostering strong client relationships and delivering quality control through effective logistical coordination. Committed to driving results and supporting team success.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Charger Logistics Inc
Brampton
01.2021 - 04.2024
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Drove customer feedback to deliver information to management for corrective action.
- Responded to customer issues to provide immediate resolution and improve retention.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Security Supervisor
G4s Canada
Toronto
03.2018 - 07.2020
- Supervised property entrances and exits and monitored employee safety.
- Led training sessions for security staff on best practices and emergency response protocols.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Led and directed investigations of accidents, thefts and property loss on premises.
Education
High School Diploma -
Lambton College of Applied Arts And Technology
Toronto, ON08-2019
Skills
- Office equipment management
- Invoice processing
- Document preparation
- Meeting minutes transcription
- Customer relationship management
- Quality control
- Data entry
- Logistical coordination
- Communication skills
- Microsoft Office Suite
- Time management
- Problem resolution
- Team collaboration
- Training facilitation
- Attention to detail
- Multi-line telephone system operation
- Critical thinking
- Transporting files
- Report writing
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
Administrative Assistant
Charger Logistics Inc
01.2021 - 04.2024
Security Supervisor
G4s Canada
03.2018 - 07.2020
High School Diploma -
Lambton College of Applied Arts And Technology