Samantha Collins
Nashwaak Village,NB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Raw Material Inspector
Acadian Seaplants Ltd
07.2023 - Current
- Contributed towards cost-saving initiatives.
- Examined products for imperfections and defects.
- Recorded inspection and quality control test results on data sheets.
Seaweed Harvester
Acadian Seaplants Ltd
06.2021 - 07.2023
- Communicated effectively with team members to coordinate tasks.
- Adapted quickly to unforeseen circumstances that required alterations to planned harvest activities.
- Managed time effectively to prioritize tasks based on urgency, weather conditions, or other factors affecting the harvest schedule.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges.
Customer Service Supervisor
Marriot International
06.2015 - 07.2021
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
Security Officer
Shadow Security
07.2012 - 08.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Customer Service Supervisor
Atelka Enterprise
08.2012 - 05.2015
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
Education
Diploma Of Social Science - Law Enforcement Preparation
Academy Canada
St. John's, NL05.2008
High School Diploma -
Fogo Island Central Academy
Fogo Island, NL04.2006
Skills
- Regulatory Compliance
- Problem-solving abilities
- Critical Thinking
- Team Development
- De-Escalation Techniques
- Time Management
- Workflow Coordination
Languages
English
Certification
- Pleasure Craft Operator Card -2022
- WHMIS - January 2012
- Restricted operator - February 2008
- Self Protection Resources - June 2008
- Critical incident stress debriefing - March 2007
- Nonviolent crisis invention - July 2007
- Crisis intervention - December 2007
Timeline
Raw Material Inspector
Acadian Seaplants Ltd
07.2023 - Current
Seaweed Harvester
Acadian Seaplants Ltd
06.2021 - 07.2023
Customer Service Supervisor
Marriot International
06.2015 - 07.2021
Customer Service Supervisor
Atelka Enterprise
08.2012 - 05.2015
Security Officer
Shadow Security
07.2012 - 08.2020
Diploma Of Social Science - Law Enforcement Preparation
Academy Canada
High School Diploma -
Fogo Island Central Academy
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