Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

SAMBHAV SHAH SAFe®| PMP® | Lean®

Toronto,ON

Summary

With over a decade of experience as a seasoned Agile Project Manager / Senior Scrum Master, specializing in the banking, finance, and retail industries, I excel in aligning business objectives with technological solutions. I practice servant leadership while guiding teams in iterative and incremental project delivery using the Scrum/Lean-Agile Framework.

To enhance team performance and ensure the achievement of desired project outcomes, I foster team empowerment, promote collaboration, and support continuous learning through coaching, mentoring, and removing impediments. Additionally, I am proficient in meeting stakeholders' expectations by deploying diverse project management methodologies such as agile, waterfall, and hybrid approaches, tailored to the specific requirements of each project.

Overview

10
10
years of professional experience

Work History

Senior Scrum Master I Agile Project Manager

One of the Top 5 Banks
Toronto, ON
03.2023 - Current

Project Details: Enhancing integrated option trading platform with advanced analytics, custom Option Greeks, and tailored trading strategy payoffs. – OptionsPlay

Successfully carrying out following tasks and responsibilities:
• Facilitating two cross-functional Scrum teams, comprising total of 15 members, to streamline and deliver multiple cross-reference data products and enhancements
• Facilitating all aspects of Scrum ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Facilitating team velocity improvement by 35% through ensuring availability of a healthy backlog, keeping dev team focused, motivated, and impediment removal
• Supporting Product Owner creating user stories, backlog refinement, and collaborating with stakeholders
• Facilitating internal / external communications, leading to a 22% increase in stakeholder satisfaction score
• Assisting RTE with PI planning to align to a shared vision, plan the roadmap and identify dependencies
• Administering JIRA at the team level, tracking key metrics and radiating various progress / blocker reports

Senior Scrum Master

Natures' Formulae
Victoria, BC
05.2022 - 02.2023

Project Details: Implementing Zoho CRM to automate lead management and process optimization
Successfully carried out the following tasks and responsibilities:
• Facilitated SIPOC and ‘Process Mapping’ sessions to help various departments achieve consensus on standardized process flow to set foundation for improvement
• Helped PO identify key stakeholders, and facilitated requirements elicitation sessions
• Worked closely with the PO in requirements analysis and drafting stories to ensure the product backlog is well aligned with the project goal
• Facilitated frequent refinement session with PO, Dev lead, and the team, to ensure teams’ value delivery
• Facilitated Scrum ceremonies, maintained open communication and feedback channel among the developers, PO and Stakeholders, to foster transparency, collaboration, and value delivery to the client
• Actively identify and address impediments that hinder the team's progress, tracked vital metrics to track progress and identify bottlenecks
• Worked closely with the change management team during development and deployment of the training and learning program, minimizing disruptions, and ensuring smooth implementation and adoption

Senior Scrum Master I Agile Project Manager

One of Top 4 Banks
Toronto, ON
04.2018 - 05.2022

Project 1 Details: Salesforce FSC Implementation for Wealth management

Project 2 Details: Development of integrated 'Goal Planner' tool to support financial advisory teams.

Project 3 Details: Options trading platform upgrade for Investors Edge

Project 3 Details: Ongoing security maintenance and upgrades for online banking platforms

Successfully carried out following tasks and responsibilities:

• Facilitated teams migrating wealth management legacy CRM to Salesforce FSC and development of ‘Goal Planner’, in capacity of Senior Scrum Master
• Actively participated in various SAFe ceremonies at program level to support strategic alignment among numerous scrum teams at ART (Agile Release Train) level
• Proactively facilitated identification of cross team dependencies, related risks, and mitigation strategies
• Actively collaborated with other Scrum Masters to develop ‘Program Dependency Board' and ‘ROAM' boards to track and manage dependencies and risks identified during PI Planning session
• Facilitated scrum teams during ‘Innovation and Planning Iterations’ to: Conduct System Demos, Inspect & Adapt Sessions, and conducting Problem Solving sessions
• Utilized various scrum matrices, and prepared reports to convey project status to stakeholders
• Facilitated all Scrum Ceremonies: Iteration Planning, Team Sync, Iteration Review/Demo, Iteration Retrospective, and Product Backlog Refinement sessions.

Business Analyst | Project Manager

3Infotech
01.2015 - 11.2017

Project 1 Details: Building integrated investments/derivatives trading software for proprietary trading teams

Project 2 Details: Upgrading Wealth Management portal with mutual fund trading facility for a large FI

Successfully carried out the following tasks and responsibilities:

• As project manager, led end-to-end project management life cycle activities, from creating business cases and project charter, budget, scope and project management plan
• As a business analyst, facilitated interviews, focused group sessions, etc. to elicit requirements
• Analyzed and documented existing business processes, identified inefficiencies, and optimized processes by facilitating brainstorming sessions
• Developed user stories and use cases that precisely capture functional and non-functional requirements for Odin client upgrades, translating business needs into actionable development tasks
• Worked with QA teams to develop test strategies, test cases, facilitate testing phases, including SIT/UAT.

Regional Capital Market Advisor

BMA Wealth Creators
01.2014 - 12.2014
  • Supervised investment professionals involved in research / dealing / trade execution & investment advisory
  • Developed & managed business plans including IT system upgrade to support investment research activities
  • Established regional equity analysis division to provide focused and tailored advisory for trading & investment
  • Supervised discretionary asset allocations, and trade executions based on drafted IPS, for over 40 high-value accounts
  • Led training & presentation sessions for clients and advisers to promote various derivatives and structured products

Education

Master of Science - Finance

ICFAI University
08.2013

Skills

  • Financial Insight: Utilize financial expertise for SAFe principles, emphasizing 'Economic View' and 'Organize Around Value' Guide teams to grasp economic impact, ensuring alignment with timelines and budget constraints
  • Risk Management and Reporting: Perform risk identification process at an early stage by systematically tracking and analyzing a range of metrics and charts, evaluating performances, and enabling data-driven decision-making
  • Process Improvement & Change Management: Analyze current organizational value streams to identify bottlenecks and process wastes Collaborate with teams, SMEs, and stakeholders to assess the 'Current state’, define the desired 'To-Be-State' and outline steps for achieving it
  • Relationships Management: Established & maintained positive working relationships with team members, and stakeholders and formed good partner relationships across the board to achieve organizational goals
  • Communication: Strong verbal and written communication skills; using appropriate & effective communication techniques, excellent presentation & business writing skills to technical & non-technical audiences of various levels
  • Cross-Functional Collaboration: Foster collaboration for shared knowledge, problem-solving, and continuous value delivery by fostering open communication among teams and stakeholders, ensuring successful project delivery
  • Tools Proficiency: Adept inusing tools including Jira, Confluence, Clarity PPM, Miro, Mural, AHA, Salesforce CRM, ServiceNow, MS Project, Visio, MS Teams, and Office, to streamline collaboration and project management efforts

Certification

  • PMP - Project Management Professional
  • SAFe - Scrum Master
  • Lean Practitioner
  • AWS - Cloud Administrator
  • Trained SalesForce Administrator
  • CFA Level 1
  • CSC - Canadian Securities Course
  • PMT - Portfolio Management Techniques

Timeline

Senior Scrum Master I Agile Project Manager

One of the Top 5 Banks
03.2023 - Current

Senior Scrum Master

Natures' Formulae
05.2022 - 02.2023

Senior Scrum Master I Agile Project Manager

One of Top 4 Banks
04.2018 - 05.2022

Business Analyst | Project Manager

3Infotech
01.2015 - 11.2017

Regional Capital Market Advisor

BMA Wealth Creators
01.2014 - 12.2014

Master of Science - Finance

ICFAI University
SAMBHAV SHAH SAFe®| PMP® | Lean®