With over a decade of experience as a seasoned Agile Project Manager / Senior Scrum Master, specializing in the banking, finance, and retail industries, I excel in aligning business objectives with technological solutions. I practice servant leadership while guiding teams in iterative and incremental project delivery using the Scrum/Lean-Agile Framework.
To enhance team performance and ensure the achievement of desired project outcomes, I foster team empowerment, promote collaboration, and support continuous learning through coaching, mentoring, and removing impediments. Additionally, I am proficient in meeting stakeholders' expectations by deploying diverse project management methodologies such as agile, waterfall, and hybrid approaches, tailored to the specific requirements of each project.
Project Details: Enhancing integrated option trading platform with advanced analytics, custom Option Greeks, and tailored trading strategy payoffs. – OptionsPlay
Successfully carrying out following tasks and responsibilities:
• Facilitating two cross-functional Scrum teams, comprising total of 15 members, to streamline and deliver multiple cross-reference data products and enhancements
• Facilitating all aspects of Scrum ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Facilitating team velocity improvement by 35% through ensuring availability of a healthy backlog, keeping dev team focused, motivated, and impediment removal
• Supporting Product Owner creating user stories, backlog refinement, and collaborating with stakeholders
• Facilitating internal / external communications, leading to a 22% increase in stakeholder satisfaction score
• Assisting RTE with PI planning to align to a shared vision, plan the roadmap and identify dependencies
• Administering JIRA at the team level, tracking key metrics and radiating various progress / blocker reports
Project Details: Implementing Zoho CRM to automate lead management and process optimization
Successfully carried out the following tasks and responsibilities:
• Facilitated SIPOC and ‘Process Mapping’ sessions to help various departments achieve consensus on standardized process flow to set foundation for improvement
• Helped PO identify key stakeholders, and facilitated requirements elicitation sessions
• Worked closely with the PO in requirements analysis and drafting stories to ensure the product backlog is well aligned with the project goal
• Facilitated frequent refinement session with PO, Dev lead, and the team, to ensure teams’ value delivery
• Facilitated Scrum ceremonies, maintained open communication and feedback channel among the developers, PO and Stakeholders, to foster transparency, collaboration, and value delivery to the client
• Actively identify and address impediments that hinder the team's progress, tracked vital metrics to track progress and identify bottlenecks
• Worked closely with the change management team during development and deployment of the training and learning program, minimizing disruptions, and ensuring smooth implementation and adoption
Project 1 Details: Salesforce FSC Implementation for Wealth management
Project 2 Details: Development of integrated 'Goal Planner' tool to support financial advisory teams.
Project 3 Details: Options trading platform upgrade for Investors Edge
Project 3 Details: Ongoing security maintenance and upgrades for online banking platforms
Successfully carried out following tasks and responsibilities:
• Facilitated teams migrating wealth management legacy CRM to Salesforce FSC and development of ‘Goal Planner’, in capacity of Senior Scrum Master
• Actively participated in various SAFe ceremonies at program level to support strategic alignment among numerous scrum teams at ART (Agile Release Train) level
• Proactively facilitated identification of cross team dependencies, related risks, and mitigation strategies
• Actively collaborated with other Scrum Masters to develop ‘Program Dependency Board' and ‘ROAM' boards to track and manage dependencies and risks identified during PI Planning session
• Facilitated scrum teams during ‘Innovation and Planning Iterations’ to: Conduct System Demos, Inspect & Adapt Sessions, and conducting Problem Solving sessions
• Utilized various scrum matrices, and prepared reports to convey project status to stakeholders
• Facilitated all Scrum Ceremonies: Iteration Planning, Team Sync, Iteration Review/Demo, Iteration Retrospective, and Product Backlog Refinement sessions.
Project 1 Details: Building integrated investments/derivatives trading software for proprietary trading teams
Project 2 Details: Upgrading Wealth Management portal with mutual fund trading facility for a large FI
Successfully carried out the following tasks and responsibilities:
• As project manager, led end-to-end project management life cycle activities, from creating business cases and project charter, budget, scope and project management plan
• As a business analyst, facilitated interviews, focused group sessions, etc. to elicit requirements
• Analyzed and documented existing business processes, identified inefficiencies, and optimized processes by facilitating brainstorming sessions
• Developed user stories and use cases that precisely capture functional and non-functional requirements for Odin client upgrades, translating business needs into actionable development tasks
• Worked with QA teams to develop test strategies, test cases, facilitate testing phases, including SIT/UAT.