SAMAWADA MOHAMED

- Accurately processed and tracked high volumes of invoices, ensuring compliance with payment terms and contributing to the smooth operation of financial workflows.
- Reviewed and reconciled vendor statements, identifying and resolving discrepancies quickly, which enhanced vendor relations and financial accuracy.
- Managed accounts payable, enhancing overall efficiency by optimizing workflow and implementing best practices.
- Utilized Microsoft Excel and accounting software to streamline data management and analysis, improving reporting accuracy and decision-making.
- Processed purchase orders and invoices with a high degree of accuracy, reducing errors in payments and vendor disputes.
- Collaborated with cross-functional teams, including procurement and finance, to ensure seamless payment processing and adherence to company policies.
- Monitored accounts to ensure timely payments, minimizing overdue invoices and improving cash flow management.
- Assisted with month-end closing procedures by preparing and reconciling accounts payable reports, contributing to accurate financial statements.

• Preparing and posting customer invoices
• Verifying order accuracy and making corrections when required
• Notify departments when supplies of specific items are low, or when orders would deplete available supplies
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing
• Imputing customer order into shipping courier (UPS, CanadaPost, UPSP, Fedex)
• Answering any questions about orders to the customer service team
• Liaison for the warehouse to to customer service team
• File copies of orders received, or post orders on records
• Create monthly report for for the for cross border insurance
• File copies of orders received, or post orders on records
• Create monthly report for for the for cross border insurance
• Communication with the customer service team on, shipping and levels inventory
• Delivered services to customer locations within specific timeframes.
• Resolved problems, improved operations and provided exceptional service.

• Providing assistance to the account representatives customers
• Answering any questions customers have via email or phone
• Act as the primary support person to account representatives in order to help manage and grow the business
• Interact with clients via phone, email and in person by providing them with white glove service and activate devices or solutions that meet their needs
• Reach out, coordinate, and involve appropriate internal and Rogers resources to help resolve client or account executive issues
• Manage client orders, communication, shipping, returns and inventory
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence

• Assist with training the Employment Services team in programs and procedures, cash register operation, and cash handling; provide ongoing feedback, support, corrective action, and motivation
• Assists with overseeing the “Ready to Work” process to ensure efficient and accurate processing of seasonal and full time associates including Security Access Cards, Parking Passes, and uniform distribution/sales; schedules and tracks appointments in Accero
• Participate in the Employment Services Duty Program including daily retail operation (i.e
• Uniform items, food program, sundries etc.)
• Supervise the daily front counter activity and service procedures including in-coming and out-going uniform items, completion of paperwork, filing, distribution of pay cheques and complimentary passes, direct deposit set-up, and general associate inquiries
• Assist with deductions/refunds/adjustments and arrears removal processes
• Assist with associate feedback programs and assist with seasonal and full time incentive and motivational programs