Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samarvir Singh

Thompson,MB

Summary

Dynamic and results-oriented professional with extensive experience in staff management and workplace safety, notably at Family Foods. Excelled in employee training and fostering a customer-oriented environment, significantly enhancing customer satisfaction and operational efficiency. Skilled in decision-making and maintaining a positive attitude, adept at leading teams to achieve exceptional service standards.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Family Foods
08.2023 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Manager

Citrus Lounge Bar and Restaurant
11.2022 - 12.2023
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Accomplished multiple tasks within established timeframes.

General Laborer

Bimbo Bakehouse Inc.
01.2022 - 07.2022
  • Notified supervisors of defective equipment or material.
  • Assisted team members with tasks that require group effort.
  • Operated forklifts and boom lifts to complete various tasks.
  • Used variety of hand and power tools to complete tasks.

General Laborer

DHL Express
04.2021 - 01.2022
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

Diploma - Office Administration

Georgian College of Applied Arts And Technology
Barrie, ON
09-2022

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Safety awareness
  • Decision-making capabilities
  • Positive Attitude

Languages

English
Professional Working

Timeline

Shift Supervisor

Family Foods
08.2023 - Current

Manager

Citrus Lounge Bar and Restaurant
11.2022 - 12.2023

General Laborer

Bimbo Bakehouse Inc.
01.2022 - 07.2022

General Laborer

DHL Express
04.2021 - 01.2022

Diploma - Office Administration

Georgian College of Applied Arts And Technology

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Samarvir Singh