Motivated social service professional experienced in providing compassionate and culturally sensitive support services to vulnerable populations, including those dealing with poverty, homelessness, mental illness, and addiction. Skilled in developing and implementing specialized programming to meet the needs of clients in a variety of settings. Proven track record of managing multiple projects simultaneously while maintaining a high degree of accuracy and attention to detail. Excellent communication and interpersonal skills.
· Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
· Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
· Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
· Replying to emails for other DCs in provinces Canada-wide regarding issues with events and parts.
· Paying invoices and receiving credits from various contractors.
· Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
· Maintaining consistent communication with contractors and multiple supplier companies.
· Managing write-off histories and credits loss against DC.
· Enter parts received into inventory using the computer system and continually monitor inventory stock for re-order, etc.
Occupational First Aid level 1
· Achieved employee of the month certain times award through effectively helping with team members.
· Volunteered in the Options Crisis Line Centre and took intensive training of crisis intervention and emotional support
· Directing visitors, staff, and patients with directory issues.
· Responsible for running codes in emergency
· Making sure to provide a warm and professional customer service experience.
· Having interactions with visitors and patients about their issues and providing solutions if possible
Occupational First Aid level 1