Samarth Saxena
Oakville,ON
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Chai Pani Restaurant Group
09.2023 - Current
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Answered constant flow of customer calls with minimal wait times.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Cleaned and organized kitchen stations to promote team efficiency.
Associate Academic Editor
Navneet Education Pvt. Ltd.
12.2022 - 08.2023
- Suggested improvements to content to enhance quality and accuracy.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Edited and reviewed content for grammar, spelling and punctuation.
- Collaborated with graphics department to develop and implement visual elements.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Researched topics to create accurate and engaging content.
Content Analyst
Fliplearn Education Pvt. Ltd.
02.2022 - 12.2022
- Generated and maintained style guides to encourage consistent quality of content.
- Selected relevant images to accompany content for maximum impact.
- Researched topics to create accurate and engaging content.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Edited and revised wide array of content for accuracy, clarity and consistency.
- Monitored website analytics to identify areas of improvement and implement data-driven adjustments to content strategy.
Data Entry Operator
Provana International Pvt. Ltd.
05.2021 - 12.2021
- Created spreadsheets for more efficient recordkeeping.
- Verified data files prior to entry to maintain high data accuracy.
- Collated and organized data entry documents into filing systems for easy access.
- Conducted audits of existing data entry processes.
- Developed and implemented data entry operations.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
Education
Post Graduate Certificate - Project Management
Sheridan College
Mississauga, ON04.2024
Bachelor of Science - Mathematics And Statistics
University of Delhi
New Delhi05.2021
Skills
- Microsoft Office
- Quality Management
- Process Monitoring
- Microsoft projects proficient
- Database entry
- Mail Processing
- Filing and data archiving
- Data Verification Expertise
- Data Processing
- Accuracy and Attention to Detail
- English typing 50 wpm
Languages
English
Full Professional
Timeline
Customer Service Representative
Chai Pani Restaurant Group
09.2023 - Current
Associate Academic Editor
Navneet Education Pvt. Ltd.
12.2022 - 08.2023
Content Analyst
Fliplearn Education Pvt. Ltd.
02.2022 - 12.2022
Data Entry Operator
Provana International Pvt. Ltd.
05.2021 - 12.2021
Post Graduate Certificate - Project Management
Sheridan College
Bachelor of Science - Mathematics And Statistics
University of Delhi
Similar Profiles
Logan FewsterLogan Fewster
Line Cook at Chai Pani Restaurant GroupLine Cook at Chai Pani Restaurant Group
Zebulon GrimmZebulon Grimm
Server at Chai Pani Restaurant GroupServer at Chai Pani Restaurant Group
Sumit SumitSumit Sumit
Kitchen Helper at Chai Pani Restaurant GroupKitchen Helper at Chai Pani Restaurant Group