Samarth B.R

• Ensured timely completion of projects by assisting with loading and unloading materials.
• Maintained a safe working environment by following safety protocols during all Swamper operations.
• Streamlined workflow processes through proper organization of tools, equipment, and materials.
• Enhanced communication within the team by actively participating in meetings and providing valuable input on work-related matters.
• Demonstrated adaptability by taking on additional responsibilities when needed to ensure project deadlines were met.
• Reduced workplace accidents through strict adherence to safety guidelines and procedures while performing Swamper duties.
• Managed waste disposal appropriately according to environmental regulations, maintaining company compliance.
• Traveled on trucks with drivers to assist with loading, unloading and maintenance.
• Loaded, unloaded, and moved material to and from storage and production areas.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
• Answered phone calls to take orders, give information and document reservations.

• Operate and drive automobiles to pick and deliver various products such as pizza, bread products, pasta and drinks
• Plan delivery travel schedules and service routes
• Provide customer service by selling products, delivering over the established routes and accepting payments for goods sold
• Record information on pick-ups and deliveries, vehicle mileage and fuel costs and report any incidents or problems encountered

• Order Picking: Locating and selecting products for orders in an accurate and timely manner
• Verifying items and quantities of product and decanting into a new container that fits and placing them in conveyor belt
• Receving/Inbound: Scanning the products received at warehouse and counting, labelling , making data entry of product type further stocking process
• Shipping/Outbound: Using attention to detail by running order through a scan station and shipping them by attesting shipping labels through courier agents
• Value added services: Tagging, affixing price tags and labels on goods and boxes and packing it according to clients specification
• Put away: Safely and accurately locating the repackaged containers onto the shelves.

• Worked as a Query and service associate for a multi-national food delivery company coordinating the customer requirements and handling the complaints stated by them online
• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Streamlined communication with clients for improved service experiences and increased loyalty.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Monitored customer feedback channels, identifying areas of improvement for enhanced service quality.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

• Working on generating now clients/patients for the platform, identifying them through various sources and converting them into revenues
• Pitching / presenting the product to hospitals and doctors, encouraging tie-ups
• Enhancing patients experience by assisting them in finding specialized doctors/surgeons based on their healthcare requirements
• Managing the leads and client relationship with CRM tool - ZOHO
• Managing the patient’s appointments, hospital paperwork and other related queries
• Handling the operations part of the company by delivering the laser machine and materials while also setting it up in various hospitals.

Gained significant exposure in the Production Planning andInventory Control Department

• Studied the Operations of the unit - including Production, Inventory Controls and Supply Chain Management
• Learned about InventoryControl Management techniques used to handle large scale production, distribution and supply chain.

Got exposure to the export and import operations and procedures, at the port

• Learned about clearance, documentation processes, and logistics management