Samara Dolby
Peterborough,ON
Summary
Dedicated professional with strong customer service skills, adept at efficiently processing transactions and maintaining a welcoming environment. Committed to addressing customer needs and enhancing satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's
Guelph, ON
05.2022 - 06.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness in service and dining areas to ensure a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
R&B Landscaping
Ray VanOmmen
Guelph, ON
03.2019 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
PACE
Peterborough, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Merchandise restocking
- Guest inquiries
- Cleaning and sanitizing
- Team collaboration
- Refunds and exchanges
- Hospitality and accommodation
- Credit and cash transactions
- Problem-solving
- Honest and dependable
Languages
English
Elementary
Timeline
Cashier
McDonald's
05.2022 - 06.2022
R&B Landscaping
Ray VanOmmen
03.2019 - 04.2022
High School Diploma -
PACE