Samar Salloum
Ottawa,Ontario
Summary
To attain obtain employment in order to apply educational and work background towards improving career experiences and skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Officer
Health Canada
01.2024 - Current
- Handled queries and complaints via telephone, emails and general correspondence
- Received, sorted, distributed and dispatched daily mail
- Handled transcription, printing, photocopying and faxing
- Managed approximately 40 incoming emails, calls and faxes per day from clients
- Performed data entry and responded to inquiries from internal and external clients via phone and email
- Coordinated and planned for office services, such as intake and triage of service requests, scheduling appointments, service requests prep coordination for clinicians
- Established work priorities, delegated work to office support staff, and ensured deadlines and standard operational procedures were met and followed.
Administrative Officer
Health Canada
08.2023 - 12.2023
- Assisted in preparation of operating budget and maintained inventory and budgetary controls
- Processed employee leaves and pay leaves
- Conducted analyses and oversaw administrative operations related to budgeting, human resources and management processes
- Coordinated and planned for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, and maintenance
- Recorded and maintained clinic and office inventory
- Processed clinic finances and reimbursements
Junior Epidemiologist
Health Canada
01.2022 - 04.2022
- Collected, monitored and analyze adverse reactions, medical device, and medical incident data
- Summarized findings from conducted studies
- Conducted benefit-risk assessment of marketed health products
- Communicated product-related risks to health care professionals within the department of Marketed Health Products directorate
- Provided policies to effectively regulate marketed health products.
Education
BHSc in Health Sciences-Population and Public Health -
University of Ottawa
Ottawa, ON04.2022
Skills
- Problem-solving abilities
- Multitasking abilities
- Team player
- Adaptability and flexibility
- Interpersonal skills
- Excellent communication
- Attention to detail
- Time management abilities
- Professionalism
- Computer proficiency in Microsoft 365 suite
- Data review and analysis
Certification
- Clearance status: Reliability-2024
- Standard First Aid /CPR certified
- Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans certification-2020
- Health Promotion Foundations certification-2020
- DELF B2 French language certification-2017
References
Available upon request
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Italian
Elementary
Timeline
Program Officer
Health Canada
01.2024 - Current
Administrative Officer
Health Canada
08.2023 - 12.2023
Junior Epidemiologist
Health Canada
01.2022 - 04.2022
BHSc in Health Sciences-Population and Public Health -
University of Ottawa
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