Samar Jai Singh Rana
Barrie
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Dawson Dental
07.2024 - 01.2025
- Patient Communication: Act as a primary point of contact for patients, providing information, answering inquiries, and addressing concerns regarding appointments, procedures, and treatment plans
- Appointment Scheduling: Coordinate and schedule patient appointments, ensuring availability of healthcare providers and efficient use of clinic resources
- Medical Records Management: Maintain accurate and up-to-date patient records, including medical history, treatment plans, insurance information, and billing details, while adhering to privacy regulations like HIPAA
- Billing and Financial Assistance: Assist patients with billing inquiries, payment options, and financial assistance programs, as well as coordinate with billing departments to ensure accurate billing and reimbursement
Supervisor
Canadian Tier Gas
05.2023 - 02.2024
- Developed and maintained positive relationships with vendors and suppliers
- Communicated with all levels of the organization to ensure clarity of objective
- Keep an eye on sales results and put plans into place to increase profitability
- Ensure that all sales, inventory, and financial transactions are accurately documented
- Create reports based on KPIs and do data analysis to find areas for improvement
Patient Care Coordinator
Oxford Walk-In Clinic
09.2022 - 03.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Education
Computer System Technician and Networking -
Georgian College
08.2023
Skills
- Front Desk Operations
- Insurance Verification
- Administrative Tasks
- Appointment scheduling
- Medical Terminology
- Communication Skills
- Electronic Health Records (EHR)
- Problem-Solving
- Time Management
- Compliance and Regulations
- Knowledge about Dentrix and Tracker
- Critical thinking skills
Timeline
Patient Care Coordinator
Dawson Dental
07.2024 - 01.2025
Supervisor
Canadian Tier Gas
05.2023 - 02.2024
Patient Care Coordinator
Oxford Walk-In Clinic
09.2022 - 03.2023
Computer System Technician and Networking -
Georgian College
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