Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samar Ahmad

Milton

Summary

Highly proficient, very flexible, and able to work anywhere in the practice.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

Petro-Canada
01.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server

Milton Banquet Hall
12.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Wrapper Operator

SYSCO Food Services
02.2023 - 08.2023
  • Exceeded performance expectations by swiftly adapting to changes in production schedules.
  • Achieved efficient production by effectively operating and maintaining wrapper machines.
  • Enhanced workflow efficiency by collaborating with team members on process improvements.
  • Streamlined processes for faster turnaround times by optimizing equipment settings.

Warehouse Person

SAINT GOBAIN, Saint Gobain
09.2023 - Current
  • Using forklift and power tools to ensure the safety of the product being shipped from the company.
  • Using RF scanners to pick products and ensure proper product is being shipped out.
  • Using RF scanners to check inventory of product and reporting any inventory needs to foreman.
  • Participated in continuous improvement initiatives within the warehouse, proactively recommending process enhancements.

Education

Protection, Security and Investigation -

Conestoga College
kitchner, ON
04.2024

Skills

  • Customer service
  • Time management
  • Communication skills
  • Bilingual
  • Professionalism and courtesy
  • Conflict resolution
  • Complex Problem-solving
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Warehouse Person

SAINT GOBAIN, Saint Gobain
09.2023 - Current

Wrapper Operator

SYSCO Food Services
02.2023 - 08.2023

Server

Milton Banquet Hall
12.2022 - 02.2023

Cashier

Petro-Canada
01.2022 - 11.2022

Protection, Security and Investigation -

Conestoga College

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Samar Ahmad