Samantha Marielle Castilllo
Visalia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hub Supervisor
United Parcel Service, UPS
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Motivated workers to exceptional performance through implementation of new strategies.
- Enhanced operational efficiency by implementing streamlined processes and procedures.
- Reduced employee turnover through effective communication, training, and team-building initiatives.
- Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
Barista
Starbucks
01.2020 - 09.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
HR Assistant
United Parcel Service, UPS
08.2019 - 12.2019
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Supported coordination of benefits open enrollment activities and process.
Education
Bachelor of Science - Business Administration Major in Marketing
Jose Rizal University
Manila, Philippines03.2019
Skills
- Team Management
- Compliance Management
- Productivity Enhancement
- Operational Excellence
- Software Knowledge
- Team Leadership
- Decision-Making
- Shift planning
- Coaching and Mentoring
- Interpersonal Communication
- Documentation And Reporting
- Staff Training
Certification
Hub Supervisor Training School Certified
Hazardous Material Certified
Air Operation Compliance Certified
Timeline
Hub Supervisor
United Parcel Service, UPS
01.2020 - Current
Barista
Starbucks
01.2020 - 09.2020
HR Assistant
United Parcel Service, UPS
08.2019 - 12.2019
Bachelor of Science - Business Administration Major in Marketing
Jose Rizal University
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