Summary
Overview
Work History
Education
Skills
Languages
Languages
Affiliations
Timeline
Generic

Samantha De Guzman

Santa Clara

Summary

Dynamic manager with a proven track record at the Llitch Company, adept at mentoring teams and implementing customer feedback systems. Skilled in data analysis and project management, I successfully enhanced product offerings, leading to increased customer satisfaction and a robust pipeline of future leaders. Committed to safety compliance and quality control.

Overview

3
3
years of professional experience

Work History

Manager

the Llitch Company
Santa Clara
01.2022 - Current
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.

Direct Care Professional Supervisor

Pacific Autism Center For Education
Santa Clara
10.2024 - 01.2025
  • Created and maintained accurate records of client progress and updates.
  • Responded quickly and effectively when emergency situations occurred.
  • Analyzed performance data regularly to identify areas needing improvement or corrective action.
  • Ensured all health, safety, security measures are adhered to on a daily basis.

Ride Operator

Cedar Fair
Santa Clara
03.2022 - 07.2022
  • Responded quickly in emergency situations following established protocols.
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Adhered to all safety regulations while operating the rides at all times.

Education

Mechanical Engineering -

San Francisco State University
San Francisco, CA
05.2028

High School Diploma -

Santa Clara HIghschool
Santa Clara
05-2024

Skills

  • Nonprofit Administration
  • Mechanical design
  • Computer-aided design
  • Data analysis
  • Project management
  • Customer service
  • Time management
  • Team leadership
  • Critical thinking
  • Safety compliance
  • Quality Control
  • Revenue projections
  • Auto-CAD
  • Microsoft Excel

Languages

  • English, Native or Bilingual
  • Spanish, Professional Working
  • French, Professional Working

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual
French
Limited
Spanish
Limited

Affiliations

  • Charity church work in the Philippines 2014-2015
  • Choir in St. Cecilia
  • Volunteer in Our Lady of Peace Church
  • Volunteer in rehabilitation center in Valley House Med Santa Clara
  • Active designer car project in American Society of Mechanical Engineering
  • 1 year of Computer Science in Santa Clara Highschool and succesfully made an app

Timeline

Direct Care Professional Supervisor

Pacific Autism Center For Education
10.2024 - 01.2025

Ride Operator

Cedar Fair
03.2022 - 07.2022

Manager

the Llitch Company
01.2022 - Current

Mechanical Engineering -

San Francisco State University

High School Diploma -

Santa Clara HIghschool
Samantha De Guzman