Samantha J Rios
Buena Park
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Cashier/Crew Member Trainer
Mc Donald’s
Buena Park
12.2024 - Current
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers in selecting menu items and answering their questions.
- Delivered friendly and courteous service to enhance customer satisfaction experience.
- Restocked supplies as needed to maintain smooth operations throughout shifts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier/Assistant Head Meat Cutter
Safeway
Washington
11.2023 - 10.2024
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Adhered to safety regulations when handling sharp objects such as knives or scissors.
- Verified that all coupons were valid before processing them for payment.
- Assisted with pricing merchandise for sale in store.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Scanned items and checked pricing on cash register for accuracy.
- Cut and portion various types of meat following company standards.
- Ensure proper storage of meat products to meet health guidelines.
- Assist customers with meat selections and provide cooking recommendations.
- Collaborate with team members to manage daily inventory needs.
- Train new staff on cutting techniques and safety procedures.
- Resolved customer complaints regarding product quality or service promptly and courteously.
Cashier Team Lead
Wateria
Whittier
09.2022 - 11.2023
- Managed cash handling procedures and daily cash reconciliation.
- Resolved customer complaints effectively to enhance satisfaction.
- Implemented best practices for maintaining a clean and organized workspace.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Managed the efficient refilling of water gallons, ensuring consistent availability for customers.
Cashier
La Michoacana Ice Cream
Tepic
08.2021 - 04.2022
- Managed inventory by restocking shelves and monitoring product availability.
- Handled customer complaints professionally, resolving issues to satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Managed the preparation of snacks and drinks, maintaining high standards of freshness and service.
Education
Preparatoria Uan 13
Tepic, Nayarit Skills
- Customer service
- Inventory management
- Team training
- Sales assistance
- Effective communication
- Attention to detail
- Problem solving
- Merchandise restocking
- Money handling
- Gift card handling
- Daily reporting
- Product recommendations
- Cleaning and sanitizing
- Payment processing
- Order taking
- Team collaboration
- Refunds and exchanges
- Multitasking and organization
- Customer service excellence
- Returns processing
- Basic math
Languages
Spanish
Full Professional
Timeline
Cashier/Crew Member Trainer
Mc Donald’s
12.2024 - Current
Cashier/Assistant Head Meat Cutter
Safeway
11.2023 - 10.2024
Cashier Team Lead
Wateria
09.2022 - 11.2023
Cashier
La Michoacana Ice Cream
08.2021 - 04.2022
Preparatoria Uan 13