Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining checkout processes at No Frills. Excelled in roles requiring exceptional customer service and teamwork, significantly improving team efficiency. Skilled in cash handling and conflict resolution, consistently delivering results beyond employer expectations.
· Make sales referrals, cross-sell products, and introduce new ones
· Resolve customer complaints, guide them, and provide relevant information
· Maintain clean and tidy checkout areas
· Keep reports of transactions
· Process returns and checks to see if items are damaged
· Answer customers' questions and get a manager if the answer doesn't solve the issue
· Bag, box, or wrap packages
· Pleasantly deal with customers
· Manage the Schedule of all associates
· Reconcile all cash at the end of each shift
· All other duties in my previous role
· Handle cash, credit, or check transactions with customers
· Scan goods and collect payments
· Ensure pricing is correct
· Issue changes, receipts, refunds, or tickets
· Redeem stamps and coupons
· Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
· Make sales referrals, cross-sell products, and introduce new ones
· Resolve customer complaints, guide them, and provide relevant information
· Greet customers
· Maintain clean and tidy checkout areas
· Keep reports of transactions
· Process returns and checks to see if items are damaged
· Answer customers' questions and get a manager if the answer doesn't solve the issue
· Bag, box, or wrap packages
· Pleasantly deal with customers to ensure satisfaction
· Winner of Top Grade – Challenge & Change in Society – Social Science
Enjoy reading and being creative through artwork
Spending time with family and friends